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- Tasks: Lead and manage teams to deliver top-notch soft services like cleaning and security.
- Company: Join a dynamic company focused on high-quality service delivery across various estates.
- Benefits: Enjoy competitive pay, career growth opportunities, and a collaborative work environment.
- Why this job: Be part of a team that values excellence and continuous improvement in service delivery.
- Qualifications: Experience in managing high-value contracts and NEBOSH accreditation preferred.
- Other info: This role includes on-call duties for emergency responses.
The predicted salary is between 43200 - 72000 £ per year.
We are supporting the search for a Senior Soft Service Professional who holds proven experience in delivering quality services to high standards. This key position will manage newly appointed, outsourced service partners to deliver all soft services across the estate which include cleaning, security, landscaping, window cleaning, and service yard areas.
Candidates will hold proven experience in the delivery of high value contracts with key areas that include:
- Lead & manage motivated teams to provide high end services, driving continuous improvements
- Driving a 'one team' ethos
- Setting & management across complex budgets
- Working closely with all site teams including security, health & safety & technical services
- Develop & implement operational strategies
- Proactively be the point of contact for occupiers
- Ensuring full compliance across all areas
- Driving best practice across all areas
- Managing & motivating the Assistant Operations Manager
- Taking on call duties & dealing with emergency responses
Candidates will hold proven experience across high end, complex contract management delivery, along with H&S (ideally NEBOSH accreditation) & incident management experience.
Contact me now for further details.
Operations Manager (soft services) employer: K L Recruitment Solutions Ltd
Contact Detail:
K L Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (soft services)
✨Tip Number 1
Familiarise yourself with the specific soft services mentioned in the job description, such as cleaning and security. Understanding the nuances of these services will help you speak confidently about your experience and how it aligns with our needs.
✨Tip Number 2
Highlight your experience in managing teams and driving a 'one team' ethos. Be prepared to share examples of how you've motivated teams in the past and the positive outcomes that resulted from your leadership.
✨Tip Number 3
Showcase your ability to manage complex budgets effectively. Think of specific instances where you've successfully overseen financial aspects of operations, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
If you have NEBOSH accreditation or similar qualifications, make sure to mention them during discussions. This will not only highlight your commitment to health and safety but also set you apart from other candidates.
We think you need these skills to ace Operations Manager (soft services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing soft services and delivering high-quality results. Use specific examples that demonstrate your ability to lead teams, manage budgets, and implement operational strategies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention your proven experience with high-value contracts and how you can drive continuous improvements within the team. Be sure to align your skills with the job requirements.
Highlight Relevant Qualifications: If you have NEBOSH accreditation or any other relevant qualifications, make sure to mention them prominently in your application. This will show your commitment to health and safety standards, which is crucial for this role.
Showcase Your Leadership Skills: Provide examples of how you've successfully led and motivated teams in previous roles. Discuss your approach to fostering a 'one team' ethos and how you've managed complex budgets effectively.
How to prepare for a job interview at K L Recruitment Solutions Ltd
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to lead and motivate teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, particularly in high-pressure situations.
✨Demonstrate Budget Management Experience
Since the role involves managing complex budgets, be ready to talk about your experience with budget planning and management. Highlight any specific achievements where you successfully reduced costs or improved efficiency.
✨Emphasise Compliance Knowledge
Compliance is crucial in this role. Make sure to mention your understanding of health and safety regulations, especially if you have NEBOSH accreditation. Prepare to discuss how you've ensured compliance in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've dealt with emergencies or unexpected challenges, and explain how you handled them effectively.
