Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage teams to deliver high-end services in a prestigious mixed-use development.
- Company: Join a dynamic team working on a high-profile estate with exciting phased openings.
- Benefits: Enjoy competitive pay, career growth opportunities, and a collaborative work environment.
- Why this job: Be part of a project that values excellence and teamwork while making a real impact.
- Qualifications: Proven experience in contract management and health & safety, ideally with NEBOSH accreditation.
- Other info: This role includes on-call duties and emergency response responsibilities.
The predicted salary is between 43200 - 72000 £ per year.
We are supporting a very exciting opportunity for a proven Estate Operations Manager to work across a prestigious mixed-use development, due for a phased opening at the end of this year & into 2026. Candidates will hold in-depth experience within the delivery of complex/high-value soft service contracts across security, cleaning & soft services to a high standard within mixed-use estates/schemes.
Key duties include:
- Work & communicate with soft service on-site contract managers to lead, manage & motivate teams to provide high-end services, driving continuous improvements.
- Driving a "one team" ethos.
- Setting & managing complex service charge budgets.
- Working closely with all site teams including security, health & safety & technical services.
- Develop & implement operational strategies.
- Proactively be the point of contact for occupiers.
- Ensuring full compliance across all areas.
- Driving best practices across all areas.
- Managing & motivating the Assistant Operations Manager.
- Taking on on-call duties & dealing with emergency responses.
Candidates will hold proven experience across high-end / trophy assets, complex contract management delivery, along with H&S (ideally NEBOSH accreditation) & incident management experience.
Contact me now for further details.
Operations & Contracts Manager employer: K L Recruitment Solutions Ltd
Contact Detail:
K L Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Contracts Manager
✨Tip Number 1
Familiarise yourself with the specific soft service contracts relevant to mixed-use developments. Understanding the nuances of security, cleaning, and other soft services will help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the estate management field. Attend industry events or join online forums where you can connect with others who have experience in high-end asset management and contract delivery.
✨Tip Number 3
Prepare to discuss your experience with complex service charge budgets. Be ready to share examples of how you've successfully managed budgets in previous roles, as this is a key responsibility for the position.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've motivated teams in past roles. Highlighting your ability to drive a 'one team' ethos will resonate well with the hiring managers.
We think you need these skills to ace Operations & Contracts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing complex soft service contracts, particularly in mixed-use developments. Use specific examples that demonstrate your ability to lead teams and drive continuous improvements.
Craft a Compelling Cover Letter: In your cover letter, emphasise your proven track record in high-value contract management and your familiarity with health and safety regulations. Mention your NEBOSH accreditation if applicable, and explain how your skills align with the key duties outlined in the job description.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed teams and budgets, especially in high-end or trophy assets. Highlight any achievements that demonstrate your ability to implement operational strategies and ensure compliance.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations & Contracts Manager role.
How to prepare for a job interview at K L Recruitment Solutions Ltd
✨Showcase Your Experience
Be prepared to discuss your previous roles in detail, especially those involving complex soft service contracts. Highlight specific examples where you successfully managed teams and improved service delivery.
✨Understand the 'One Team' Ethos
Familiarise yourself with the concept of a 'one team' approach. Be ready to explain how you would foster collaboration among different teams, such as security and health & safety, to ensure seamless operations.
✨Budget Management Skills
Since setting and managing complex service charge budgets is a key duty, prepare to discuss your experience with budget management. Bring examples of how you've effectively allocated resources and controlled costs in past roles.
✨Compliance Knowledge
Demonstrate your understanding of compliance requirements in mixed-use estates. Be ready to talk about how you've ensured adherence to regulations and best practices in your previous positions.
