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- Tasks: Lead and manage teams to deliver top-notch soft services across the estate.
- Company: Join a prestigious organisation known for high-value, complex service delivery.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a team that values excellence and continuous improvement in service delivery.
- Qualifications: Experience in managing high-value contracts and NEBOSH accreditation preferred.
- Other info: This role includes on-call duties and emergency response management.
The predicted salary is between 48000 - 72000 £ per year.
We are supporting the search for a high valued Estate Operations Manager Professional who holds proven experience in delivering quality contract soft services to high standards. This key position will manage newly appointed, high value, complex, outsourced service partners to deliver all soft services across the estate which include cleaning, security, landscaping, window cleaning & service yard areas.
Candidates will hold proven experience in the delivery of high value contracts with key areas that include:
- Lead & manage motivated teams to provide high end services, driving continuous improvements
- Driving a "one team" ethos
- Setting & management across complex budgets
- Working closely with all site teams including security, health & safety & technical services
- Develop & implement operational strategies
- Proactively be the point of contact for occupiers
- Ensuring full compliance across all areas
- Driving best practice across all areas
- Managing & motivating the Assistant Operations Manager
- Taking on on call duties & dealing with emergency responses
Candidates will hold proven experience across high end / trophy assets, complex contract management delivery, along with H&S (ideally NEBOSH accreditation) & incident management experience.
Estate Operations Manager employer: K L Recruitment Solutions Ltd
Contact Detail:
K L Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Operations Manager
✨Tip Number 1
Network with professionals in the estate management field. Attend industry events or join relevant online forums to connect with others who may have insights or leads on opportunities at StudySmarter.
✨Tip Number 2
Research our company culture and values. Understanding what we stand for will help you align your approach and demonstrate how you can contribute to our team during any discussions or interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex contracts and teams in the past. Highlighting your experience with high-end services will set you apart from other candidates.
✨Tip Number 4
Familiarise yourself with the latest trends in soft services and estate management. Being knowledgeable about current best practices will show us that you're proactive and committed to continuous improvement.
We think you need these skills to ace Estate Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing high-value contracts and delivering soft services. Use specific examples that demonstrate your ability to lead teams and drive continuous improvements.
Craft a Compelling Cover Letter: In your cover letter, emphasise your proven experience with complex contract management and your approach to fostering a 'one team' ethos. Mention any relevant qualifications, such as NEBOSH accreditation, to strengthen your application.
Showcase Relevant Achievements: Include quantifiable achievements in your application that reflect your success in managing budgets and improving service delivery. This could be in the form of percentage increases in efficiency or cost savings achieved.
Prepare for Potential Questions: Anticipate questions related to your experience with emergency responses and compliance management. Be ready to discuss specific scenarios where you successfully handled challenges in these areas.
How to prepare for a job interview at K L Recruitment Solutions Ltd
✨Showcase Your Leadership Skills
As an Estate Operations Manager, you'll need to lead and motivate teams. Be prepared to discuss your previous experiences in managing teams, driving performance, and fostering a 'one team' ethos. Share specific examples of how you've successfully led teams in high-pressure environments.
✨Demonstrate Financial Acumen
This role involves managing complex budgets, so it's crucial to highlight your experience with financial management. Be ready to discuss how you've set and managed budgets in the past, and any strategies you've implemented to drive cost efficiencies while maintaining service quality.
✨Emphasise Compliance and Safety Knowledge
Given the importance of health and safety in this role, make sure to mention your knowledge of compliance standards and any relevant certifications, such as NEBOSH. Prepare to discuss how you've ensured compliance in previous roles and handled incident management effectively.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think about past situations where you had to respond to unexpected challenges, and be ready to explain your thought process and the outcomes of your actions.
