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- Tasks: Service and repair advanced laser systems while providing top-notch customer support.
- Company: Established supplier of cutting-edge laser technology with a supportive culture.
- Benefits: Competitive salary, company vehicle, mobile phone, and 25 days annual leave.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Experience with laser systems and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Contract Type: Permanent.
Starting Salary: GBP Neg + Benefits + company vehicle + expenses + phone.
Hours: Mon-Fri 9am-5pm (must be flexible, hours often vary, and occasional overnight stays will be required).
Area to Cover: Southwest to East of England.
Our client is an established supplier and service provider of advanced laser systems and is seeking an experienced Field Service Engineer to deliver high-quality technical support to their customer base across the region.
Responsibilities
- Attend customer sites to service and repair laser systems across a specified product range, as directed.
- Install new systems and deliver customer training.
- Confidently provide on-site training sessions.
- Complete comprehensive and accurate Service Reports for each visit, following company procedures.
- Maintain regular communication with the customer service team and reporting manager.
- Participate in training sessions and meetings at the company's head office in Kent.
- Assist with system demonstrations both at the head office and in the field.
- Undertake any additional duties appropriate to the role, as required.
Job Requirements
- Proven experience servicing and maintaining advanced laser systems, with a strong understanding of relevant design software packages.
- Experience with Universal Laser Systems or equivalent US/Chinese models.
- Full, clean UK driving licence.
- Hold a LEV (Local Exhaust Ventilation) qualification.
- Strong customer service and communication skills.
What Is Offered
- Fully stocked company vehicle.
- Paid expenses, plus mobile phone and iPad.
- 25 days annual leave plus bank holidays.
- Full training.
- Supportive and friendly working environment.
- Company uniform.
- Strong problem-solving abilities.
Field Service Engineer in Wallingford employer: K H Recruitment Limited
Contact Detail:
K H Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Wallingford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Engineer role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to servicing laser systems. We recommend doing mock interviews with friends or using online resources to get comfortable talking about your experience and skills. Confidence is key!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you’ve tackled challenges in the field. We want to see how you think on your feet, especially when it comes to technical support and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that Field Service Engineer position!
We think you need these skills to ace Field Service Engineer in Wallingford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with laser systems and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Field Service Engineer role. Share specific examples of your past experiences that relate to the job description, and let your personality come through.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make it easy for us to see why you’d be a great addition to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at K H Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of advanced laser systems and any relevant design software. Be ready to discuss your previous experience in servicing and maintaining these systems, as well as any specific models you've worked with, like Universal Laser Systems.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or trained customers effectively, and be ready to discuss those experiences.
✨Flexibility is Key
The job requires flexibility with hours and occasional overnight stays, so be ready to talk about your availability. Highlight any previous roles where you had to adapt to changing schedules or travel requirements, showing that you're up for the challenge.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions about the company culture, training opportunities, and what a typical day looks like for a Field Service Engineer. This shows your interest in the role and helps you determine if it's the right fit for you.