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- Tasks: Service and repair advanced laser systems while providing top-notch customer support.
- Company: Established supplier of cutting-edge laser technology with a supportive culture.
- Benefits: Competitive salary, company vehicle, mobile phone, and 25 days annual leave.
- Other info: Flexible hours with opportunities for training and career growth.
- Why this job: Join a dynamic team and enhance your skills in a high-tech environment.
- Qualifications: Experience with laser systems and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Contract Type: Permanent.
Starting Salary: GBP Neg + Benefits + company vehicle + expenses + phone.
Hours: Mon-Fri 9am-5pm (must be flexible, hours often vary, and occasional overnight stays will be required).
Area to Cover: Southwest to East of England.
Our client is an established supplier and service provider of advanced laser systems and is seeking an experienced Field Service Engineer to deliver high-quality technical support to their customer base across the region.
Responsibilities
- Attend customer sites to service and repair laser systems across a specified product range, as directed.
- Install new systems and deliver customer training.
- Confidently provide on-site training sessions.
- Complete comprehensive and accurate Service Reports for each visit, following company procedures.
- Maintain regular communication with the customer service team and reporting manager.
- Participate in training sessions and meetings at the company's head office in Kent.
- Assist with system demonstrations both at the head office and in the field.
- Undertake any additional duties appropriate to the role, as required.
Job Requirements
- Proven experience servicing and maintaining advanced laser systems, with a strong understanding of relevant design software packages.
- Experience with Universal Laser Systems or equivalent US/Chinese models.
- Full, clean UK driving licence.
- Hold a LEV (Local Exhaust Ventilation) qualification.
- Strong customer service and communication skills.
What Is Offered
- Fully stocked company vehicle.
- Paid expenses, plus mobile phone and iPad.
- 25 days annual leave plus bank holidays.
- Full training.
- Supportive and friendly working environment.
- Company uniform.
- Strong problem-solving abilities.
Field Service Engineer employer: K H Recruitment Limited
Contact Detail:
K H Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and customer service scenarios. We recommend practising common interview questions related to laser systems and how you handle on-site challenges. Confidence is key!
✨Tip Number 3
Showcase your problem-solving abilities! During interviews or networking chats, share specific examples of how you’ve tackled issues in the past. This will demonstrate your expertise and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that Field Service Engineer position!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with advanced laser systems and any relevant design software. We want to see how your skills match the job requirements, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of your past experiences that relate to servicing and maintaining laser systems.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This helps us understand your qualifications better!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at K H Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of advanced laser systems and any relevant design software. Be ready to discuss your previous experience in servicing and maintaining these systems, as well as any specific models you've worked with, like Universal Laser Systems.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about times when you had to communicate technical information clearly or handle difficult situations with clients.
✨Flexibility is Key
The job requires flexibility with hours and occasional overnight stays, so be ready to discuss your availability. Highlight any previous roles where you had to adapt to changing schedules or travel requirements, showing that you're up for the challenge.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the training process, team dynamics, or the types of projects you'll be working on. It shows your interest in the role and helps you gauge if it's the right fit for you.