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- Tasks: Deliver exceptional customer service and assist with product recommendations while driving our company van.
- Company: Join a family-run business with over 250 stores, focused on colleague development and teamwork.
- Benefits: Enjoy competitive pay, 31 days holiday, discounts, and access to financial assistance programs.
- Why this job: Be part of a supportive team that values growth and offers comprehensive training for success.
- Qualifications: Exceptional communication skills and a full clean manual driving license are essential; retail experience is a plus.
- Other info: Eligible for additional benefits like profit-related pay and access to company holiday homes after qualifying period.
The predicted salary is between 21000 - 30000 £ per year.
Job Description
Retail Sales Advisor with Driving Duties
Hemel Hempstead40 hours per week over 5 days
Monday to Friday with Saturday on a rota
Salary – £25,255.00 per annum plus pension and company benefits
We have a very exciting opportunity for a reliable and friendly Retail Sales Advisor with Driving Duties, who is passionate about providing the highest levels of customer service!
Our Hemel Hempstead store offers an extensive range of top brands and products, all backed by our friendly and knowledgeable team.
Experience with our products isn't necessary, if you have experience in retail, have the drive and motivation to do a great job and can bring exceptional customer service and teamwork skills to the table, we'll give you everything else you need to succeed.
As a family run business we are proud of our long history within our industry and the growth of our branch network to over 250 stores nationwide. We place great emphasis on the development and growth of our colleagues – our mantra is to 'help one another succeed’.
As a Retail Sales Advisor with Driving Duties, some of your responsibilities will include:
• Providing exceptional service to customers in the branch, to deliver upon our reputation for quality service• Using product knowledge to provide recommendations and help customers find the best product for their needs• Making contactless deliveries to customers in and around the local area driving our Company Transit van• Mix paint for Customers, process specialist orders, and request special stock within the Branch network• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service• Keep our warehouse organised and safe, in line with company standards• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales• Unload deliveries and ensure stock is distributed throughout the store
Who we are looking for to join our team:
• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations• Approachable, possessing an open and friendly personality – happy to help both customers and colleagues• Enjoys working and supporting a team, but can always be relied upon to work as an individual • Familiar with the surrounding area• Full clean manual driving licence• Keen to learn, develop skills, and progress within our industry• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right person.
In return, we offer a comprehensive benefits package consisting of:
• Competitive rates of pay• 31 days holiday including bank holidays increasing with service• Free life assurance• 5% of your salary employer contribution to the pension plan (subject to employee contributions)• We offer Wagestream – a money management app that gives you access to a percentage of your pay as you earn it• Colleague discounts giving you huge savings on your home improvements • Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents • Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments • Discounts and rewards with selected partners – major high street brands, supermarkets etc• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis, • Staff uniform and uniform cleaning tax relief• Comprehensive Induction Programme• After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District
Retail Sales Advisor with Driving Duties employer: K.B.C. Associates Ltd
Contact Detail:
K.B.C. Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor with Driving Duties
✨Tip Number 1
Make sure to showcase your exceptional customer service skills during the interview. Think of specific examples from your past experiences where you went above and beyond for a customer, as this aligns perfectly with what they are looking for.
✨Tip Number 2
Familiarize yourself with the local area and the products offered in the store. Being knowledgeable about the community and the items available will help you connect better with customers and demonstrate your commitment to the role.
✨Tip Number 3
Highlight your teamwork abilities. Since the company values collaboration, be prepared to discuss how you've successfully worked in teams before and how you can contribute to a positive team environment.
✨Tip Number 4
Emphasize your willingness to learn and develop new skills. The company is keen on helping employees grow, so expressing your enthusiasm for training and advancement can set you apart from other candidates.
We think you need these skills to ace Retail Sales Advisor with Driving Duties
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience and customer service skills. Emphasize any previous roles where you provided exceptional service or worked in a team environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work well in a team. Mention your willingness to learn and develop within the company, as well as your clean driving license.
Showcase Relevant Skills: In your application, clearly outline your communication skills and approachability. Provide examples of how you've successfully interacted with customers in the past.
Highlight Local Knowledge: If you're familiar with the Hemel Hempstead area, mention this in your application. It shows that you can effectively serve customers and make deliveries in the local community.
How to prepare for a job interview at K.B.C. Associates Ltd
✨Show Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples of how you've provided great service in previous roles. Highlight your ability to understand and meet customer needs.
✨Demonstrate Teamwork and Individual Reliability
The company values both teamwork and individual contributions. Discuss experiences where you successfully worked as part of a team, as well as instances where you took initiative and worked independently.
✨Familiarize Yourself with the Local Area
As driving duties are involved, showing knowledge of the local area can be a plus. Mention any familiarity you have with the Hemel Hempstead area and how it can help you in the role.
✨Express Your Willingness to Learn
The company is looking for someone keen to learn and develop. Be sure to convey your enthusiasm for personal growth and your willingness to undergo training to enhance your skills.
