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- Tasks: Coordinate meetings and events, ensuring client needs are met from booking to billing.
- Company: Join a dynamic hotel known for exceptional service and memorable experiences.
- Benefits: Enjoy flexible working hours, team discounts, and opportunities for professional growth.
- Why this job: Be part of a vibrant team, develop client relationships, and enhance your event planning skills.
- Qualifications: No prior experience required; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for high school and college students looking for a fun, engaging role.
The predicted salary is between 24000 - 36000 £ per year.
Overall scope and purpose of job: To ensure all confirmed bookings and client requirements are met from the enquiry date through to the close of billing. To actively promote the property through good customer service and selling and to ensure the return of business is high.
Main duties and responsibilities:
- To take enquiries and bookings for function / meeting rooms in an efficient manner and encourage maximum sales revenue for the overall profitability of the hotel.
- To evaluate each individual enquiry to maximize occupancy and revenue for M&E and Room Sales.
- To encourage full usage of all facilities within the hotel to maximise sales.
- To compile contracts and chase initial and final details all through the event booking procedure.
- To be aware of contracted clients and appropriate rates.
- To be able to establish, maintain and develop relationships with new clients.
- To carry out 'show rounds' of potential customers.
- To prepare, collate and distribute function sheets on a weekly basis.
- To liaise closely with the M&E Operations team to ensure that rooms are set up correctly and clients’ expectations are met.
- To work in co-operation with other departments, developing and maintaining working relationships with colleagues in your own and other departments.
- To attend meetings and hotel and departmental training sessions whenever instructed.
- To adhere to the procedures for the security of keys, company and personal property and report immediately any suspicious circumstances or people behaving strangely.
- To work safely, conforming to statutory and company health and safety regulations, especially with regard to fire precautions, manual handling, chemical usage and storage, disposal of waste materials and reporting of accidents.
- To maintain a high level of personal hygiene and appearance, wearing the appropriate uniform / protective clothing.
Contact Detail:
K.B.C. Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings & Events Coordinator
✨Tip Number 1
Familiarise yourself with the hotel and its facilities. Understanding the layout and offerings will help you confidently promote the property during client interactions and show rounds.
✨Tip Number 2
Develop your communication skills. As a Meetings & Events Coordinator, you'll need to build strong relationships with clients and colleagues, so practice active listening and clear articulation of ideas.
✨Tip Number 3
Gain experience in event planning or customer service roles. This will not only enhance your resume but also give you practical insights into managing bookings and client expectations effectively.
✨Tip Number 4
Network within the industry. Attend local events or join professional groups related to hospitality and event management to meet potential employers and learn about job openings.
We think you need these skills to ace Meetings & Events Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Meetings & Events Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences where you've successfully managed events or bookings, and how you can contribute to maximising sales revenue.
Highlight Relevant Experience: In your CV, emphasise any previous roles in event coordination, customer service, or sales. Use quantifiable achievements to demonstrate your ability to meet client requirements and drive business success.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Meetings & Events Coordinator.
How to prepare for a job interview at K.B.C. Associates Ltd
✨Show Your Organisational Skills
As a Meetings & Events Coordinator, you'll need to demonstrate your ability to manage multiple bookings and client requirements. Be prepared to discuss specific examples of how you've successfully organised events or managed schedules in the past.
✨Highlight Your Customer Service Experience
This role requires excellent customer service skills. Share stories that showcase your ability to build relationships with clients and ensure their needs are met, especially during high-pressure situations.
✨Demonstrate Your Sales Acumen
Since the job involves maximising sales revenue, be ready to talk about your experience in promoting services or upselling products. Discuss any strategies you've used to increase occupancy or revenue in previous roles.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might encounter in this role and how you would address them, such as handling last-minute changes or difficult clients.
