At a Glance
- Tasks: Provide exceptional service to guests and ensure a welcoming atmosphere.
- Company: Join a prestigious 5-star establishment with a focus on excellence.
- Benefits: Opportunity for permanent position, flexible hours, and a vibrant work environment.
- Other info: Immediate start available; perfect for those seeking a rewarding role.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Friendly personality, good grooming standards, and customer-facing experience.
The predicted salary is between 22000 - 26000 £ per year.
We are recruiting for a well-presented and friendly Night Porter with varying levels of experience. This will begin as a Temporary role with the view to becoming a Permanent member of the team. As a Night Concierge/Porter, you will be part of the Concierge team and you will ensure that service to all guests is efficient and courteous, and discretion is used at all times.
We are looking for:
- A winning personality and positive attitude to working in a 5-star catering environment.
- Well presented with good grooming standards and come prepared smartly dressed.
- Able to understand and speak English to a good level.
- Have a background in customer-facing roles.
- Available for immediate start and commit to the hours provided.
So, if you fit the above criteria, we want to hear from you.
Night Concierge/Porter employer: K.B.C. Associates Limited
Join our dynamic team as a Night Concierge/Porter, where you will be part of a supportive and friendly work environment dedicated to delivering exceptional service in a 5-star setting. We offer flexible working hours, opportunities for career advancement, and a culture that values professionalism and personal growth, making it an ideal place for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Night Concierge/Porter
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Night Concierge/Porter
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at K.B.C. Associates Limited
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at K.B.C. Associates Limited. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
