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- Tasks: Plan and execute exciting meetings and events for up to 446 guests.
- Company: Join a vibrant hotel in central London with 312 bedrooms and 17 meeting rooms.
- Benefits: Enjoy free meals, gym access, and two complimentary bonus breaks each year.
- Why this job: Be part of a fun, passionate team and enhance your event management skills.
- Qualifications: Previous experience in meetings and events at a conference hotel is required.
- Other info: Salary is £36,037 per annum, and you must be eligible to work in the UK.
The predicted salary is between 36037 - 50452 £ per year.
We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Executive who wants to join our FANTASTIC MEETING & EVENTS TEAM at a VIBRANT central London Hotel! We have 312 bedrooms and 17 meeting rooms, including a Theatre.
You will assist the Meetings & Events department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies - providing excellent customer service at all times to all customers.
In this role, you will assist in planning and executing meetings, events, and conferences for up to 446 guests, from start to finish. You will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event. This role requires a proven record of accomplishment in event management.
Responsibilities:- Respond to enquiries from agents/clients within time limit and in a professional manner
- Practice efficient and effective yield management in line with guidelines
- Promote special offers where appropriate and maximise each and every sales opportunity
- Prepare contracts and ensure maximum conversion of all business taken in the diary
- Ensure all business is chased and departmental guidelines are followed
- Conduct show-rounds for existing bookings and for new clients
- Ensure client receives a detailed event order in advance of their event
- Greet client on arrival to the hotel at the start of their function and maintain a presence throughout the event
- Resolve any client disputes and complaints in a professional manner and within guidelines issued
- Ensure accounting procedures are adhered to at all times - obtain prepayments, reconcile and check final invoices and send to the client within 48 hours of departure. Any account queries are to be dealt with within 48 hours
- Maintain strong market awareness through competitor site inspections
- Achieving individual weekly targets
- Organisation and time management skills
- Strong communication skills both written and verbal
- Administration and problem solving skills
- Ability to work to deadlines
- Customer focused
- Attention to detail
- Driven towards maximising sales and meeting departmental budgets
- Use of OPERA Cloud and Delphi system is preferable
- You must have previous Meetings & Events experience in a conference hotel or venue.
- Two complimentary Bonus Breaks - benefit from a free one or two day break in another property in the UK each year
- Employee benefit card offering discounted rates in Hotels worldwide
- Free meals on duty and access to hotel Gym
- Up to 33 days of annual leave per annum
Salary: £36,037 per annum (£17.77 per hour)
The successful candidate must already have eligibility to work in the UK.
Meetings & Events Executive in North West London employer: K.B.C. Associates Limited
Contact Detail:
K.B.C. Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings & Events Executive in North West London
✨Tip Number 1
Familiarise yourself with the latest trends in event management. Understanding what makes an event successful can help you stand out during interviews and discussions with our team.
✨Tip Number 2
Network with professionals in the meetings and events industry. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your previous experiences in detail. Be ready to share specific examples of how you've successfully managed events, resolved issues, and maximised client satisfaction.
✨Tip Number 4
Show your enthusiasm for the role and the company during any interactions. A positive attitude and genuine passion for events can make a lasting impression on our hiring team.
We think you need these skills to ace Meetings & Events Executive in North West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management, particularly in a conference hotel or venue. Emphasise your organisational skills and any specific achievements that demonstrate your ability to maximise sales and manage client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention your extroverted personality and how it aligns with the vibrant culture of the hotel. Include examples of how you've successfully managed events in the past.
Highlight Key Skills: In your application, make sure to highlight key skills mentioned in the job description, such as strong communication, attention to detail, and problem-solving abilities. Use specific examples to illustrate how you've applied these skills in previous roles.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind for the hiring team.
How to prepare for a job interview at K.B.C. Associates Limited
✨Show Your Passion for Events
Make sure to express your enthusiasm for the meetings and events industry. Share specific examples of past events you've managed and what you loved about them. This will demonstrate your genuine interest in the role.
✨Highlight Your Organisation Skills
Given the nature of the job, it's crucial to showcase your organisational abilities. Prepare to discuss how you manage multiple tasks and deadlines, perhaps by sharing a time when you successfully coordinated a large event.
✨Demonstrate Strong Communication Skills
Since this role involves liaising with clients and team members, be ready to illustrate your communication skills. You might want to prepare a scenario where you resolved a client issue or effectively communicated an event plan.
✨Familiarise Yourself with Relevant Software
If you have experience with OPERA Cloud or Delphi systems, mention it during the interview. If not, do some research on these tools beforehand, as familiarity with them can set you apart from other candidates.
