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- Tasks: Plan and execute exciting meetings and events for up to 446 guests.
- Company: Join a vibrant hotel in central London with a fantastic Meetings & Events team.
- Benefits: Enjoy free meals, gym access, and two complimentary bonus breaks each year.
- Why this job: Be part of a fun, passionate team while maximising client satisfaction and revenue.
- Qualifications: Previous experience in event management at a conference hotel is essential.
- Other info: Salary is £36,037 per annum, with up to 33 days of annual leave.
The predicted salary is between 36037 - 50452 £ per year.
We are looking for a FUN, PASSIONATE & EXTROVERTED Meeting & Events Executive who wants to join our FANTASTIC MEETING & EVENTS TEAM at a VIBRANT central London Hotel! We have 312 bedrooms and 17 meeting rooms, including a Theatre.
You will assist the Meetings & Events department to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies - providing excellent customer service at all times to all customers.
In this role, you will assist in planning and executing meetings, events, and conferences for up to 446 guests, from start to finish. You will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event. This role requires a proven record of accomplishment in event management.
Responsibilities:- Respond to enquiries from agents/clients within time limit and in a professional manner.
- Practice efficient and effective yield management in line with guidelines.
- Promote special offers where appropriate and maximize each and every sales opportunity.
- Prepare contracts and ensure maximum conversion of all business taken in the diary.
- Ensure all business is chased and departmental guidelines are followed.
- Conduct show-rounds for existing bookings and for new clients.
- Ensure client receives a detailed event order in advance of their event.
- Greet client on arrival to the hotel at the start of their function and maintain a presence throughout the event.
- Resolve any client disputes and complaints in a professional manner and within guidelines issued.
- Ensure accounting procedures are adhered to at all times - obtain prepayments, reconcile and check final invoices and send to the client within 48 hours of departure. Any account queries are to be dealt with within 48 hours.
- Maintain strong market awareness through competitor site inspections.
- Achieve individual weekly targets.
- Organisation and time management skills.
- Strong communication skills both written and verbal.
- Administration and problem solving skills.
- Ability to work to deadlines.
- Customer focused.
- Attention to detail.
- Driven towards maximising sales and meeting departmental budgets.
- Use of OPERA Cloud and Delphi system is preferable.
- You must have previous Meetings & Events experience in a conference hotel or venue.
- Two complimentary Bonus Breaks - benefit from a free one or two day break in another property in the UK each year.
- Employee benefit card offering discounted rates in Hotels worldwide.
- Free meals on duty and access to hotel Gym.
- Up to 33 days of annual leave per annum.
Salary: £36,037 per annum (£17.77 per hour). The successful candidate must already have eligibility to work in the UK.
Meetings & Events Executive employer: K.B.C. Associates Limited
Contact Detail:
K.B.C. Associates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Meetings & Events Executive
✨Tip Number 1
Network with professionals in the events industry, especially those who have experience in hotel settings. Attend local networking events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 2
Familiarise yourself with the OPERA Cloud and Delphi systems, as these are preferred tools for this role. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering these platforms.
✨Tip Number 3
Showcase your organisational and time management skills by volunteering to help with local events or community functions. This hands-on experience will not only build your resume but also give you practical examples to discuss during interviews.
✨Tip Number 4
Research the hotel and its unique offerings to tailor your approach when discussing how you can contribute to their team. Understanding their market position and recent events can help you stand out as a knowledgeable candidate.
We think you need these skills to ace Meetings & Events Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management, particularly in a conference hotel or venue. Emphasise your organisational skills and any previous roles where you maximised sales opportunities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific examples of how you've successfully managed events and maintained client relationships in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as strong communication, attention to detail, and problem-solving abilities. Use concrete examples to demonstrate these skills.
Show Enthusiasm: Convey your excitement about joining a vibrant team in a central London hotel. Let your personality shine through in your application, as they are looking for a fun and extroverted candidate.
How to prepare for a job interview at K.B.C. Associates Limited
✨Show Your Passion for Events
Make sure to express your enthusiasm for the events industry during the interview. Share specific examples of past events you've managed and what you loved about them. This will demonstrate your genuine interest in the role.
✨Highlight Your Communication Skills
Since this role requires strong communication, prepare to discuss how you've effectively communicated with clients and team members in previous positions. Use examples that showcase your ability to resolve conflicts and maintain positive relationships.
✨Demonstrate Organisation and Time Management
Be ready to talk about how you manage multiple tasks and deadlines, especially when planning events. Consider sharing a time when you successfully juggled several responsibilities and how you ensured everything ran smoothly.
✨Familiarise Yourself with Relevant Software
If you have experience with OPERA Cloud or Delphi systems, mention it during the interview. If not, do some research on these tools beforehand so you can discuss how you would quickly adapt to using them in the role.
