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- Tasks: Manage bookings and customer accounts, ensuring smooth operations from enquiry to delivery.
- Company: Join a supportive team at a busy depot in Stockton on Tees.
- Benefits: Competitive salary, opportunities for growth, and a chance to make an impact.
- Why this job: Be the first point of contact and build strong customer relationships.
- Qualifications: Detail-oriented, organised, with excellent communication skills; experience in hire or sales is a bonus.
- Other info: Perfect for those who take pride in delivering outstanding service.
The predicted salary is between 32000 - 34000 £ per year.
Are you detail-driven, organised, and passionate about delivering excellent service? We are looking for a Hire Controller to join a busy Stockton on Tees depot. You will be at the heart of operations, managing bookings, contracts, and customer accounts, making sure everything runs smoothly from enquiry to delivery.
What You'll Do:
- Be the first point of contact for customer enquiries and allocated accounts
- Process hire bookings, contracts, and coordinate equipment availability
- Maintain accurate records and ensure all documentation is correct
- Build strong customer relationships and identify opportunities to support revenue growth
What We are Looking For:
- Meticulous eye for detail and a passion for accuracy
- Strong organisational skills in a fast-paced environment
- Excellent communication and customer service skills
- Proactive, solutions-focused approach
- Experience in hire, sales coordination, or account management is a bonus
- If you're from a different industry but have transferable skills, we would love to hear from you!
Why Join Us:
- Competitive salary £32k-£34k
- Supportive depot team where your contribution matters
- Varied role with responsibility and opportunity to grow
- Build strong relationships and make a real impact
If you take pride in getting it right first time and thrive on delivering outstanding service, this is the role for you. Apply today.
Hire Controller in Thornaby-on-Tees employer: K and D Recruitment
Contact Detail:
K and D Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Thornaby-on-Tees
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Hire Controller, you'll need to be on top of your game when it comes to customer service. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Hire Controller in Thornaby-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Hire Controller role. Highlight your attention to detail, organisational skills, and any relevant experience in hire or account management.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about delivering excellent service. Share specific examples of how you've built strong customer relationships or managed bookings effectively in the past.
Showcase Your Communication Skills: Since communication is key for this role, ensure your application is clear and concise. Use a friendly tone and make it easy for us to see how you can connect with customers and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at K and D Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire Controller role. Familiarise yourself with the responsibilities like managing bookings and customer accounts. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure.
✨Communicate Clearly and Confidently
Excellent communication is key for a Hire Controller. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror to ensure you come across as approachable and professional.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you assess if the company is the right fit for you.