Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate plant hire bookings and manage customer requests in a fast-paced environment.
- Company: Join a friendly, family-run business with a supportive team culture.
- Benefits: Competitive salary of £35,000 - £40,000 and opportunities for growth.
- Why this job: Perfect for organised problem-solvers who thrive on teamwork and customer service.
- Qualifications: Experience in hire desk operations and strong communication skills required.
- Other info: Enjoy a dynamic role with the chance to make a real impact.
The predicted salary is between 28000 - 36000 £ per year.
As our Hire Desk Controller, you'll be the central point of contact for all plant hire bookings. You will ensure the smooth coordination of fleet operations, manage customer requests, and maintain high levels of service. This is a fast-paced, rewarding role perfect for someone who thrives on organisation, problem-solving, and teamwork.
Key Responsibilities:
- Manage the hire desk, scheduling plant and equipment hires efficiently
- Handle customer enquiries via phone, email, and in person
- Coordinate deliveries and collections with drivers and field teams
- Maintain accurate hire agreements, records, and documentation
- Liaise with operations to ensure fleet availability and maintenance scheduling
- Support the team with administrative tasks, invoicing, and reporting
Skills & Experience Required:
- Experience in a hire desk or plant hire operations role
- Excellent organisation and multitasking skills
- Strong customer service and communication skills
- Comfortable using hire/fleet management software
- Knowledge of HSE regulations and plant hire compliance is a plus
- Ability to work effectively under pressure in a busy operational environment
What We Offer:
- Competitive salary: £35,000 - £40,000 per year
- Friendly, supportive team in a growing, family-run business
How to Apply:
If you're an experienced Hire Desk Controller looking for your next challenge, we would love to hear from you.
Hire Desk Controller in Aylesham employer: K and D Recruitment
Contact Detail:
K and D Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller in Aylesham
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Hire Desk Controller, you'll be handling customer enquiries and coordinating with various teams. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare a few examples of how you've successfully managed multiple tasks or solved problems in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Hire Desk Controller in Aylesham
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in hire desk or plant hire operations. We want to see how your skills align with the role, so don’t hold back on sharing relevant examples!
Be Organised: Since this role is all about organisation and multitasking, structure your application clearly. Use bullet points for your skills and experiences to make it easy for us to see why you’re a great fit.
Communicate Clearly: Strong communication skills are key for this position. When writing your application, keep your language clear and concise. Show us that you can convey information effectively, just like you would with customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at K and D Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of plant hire operations and the specific software used in the industry. Familiarise yourself with HSE regulations and compliance, as this will show that you're serious about the role and understand the importance of safety.
✨Show Off Your Organisation Skills
Since the role requires excellent organisation and multitasking abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. This could be anything from scheduling hires to coordinating deliveries—make it relevant!
✨Customer Service is Key
Be ready to discuss how you've handled customer enquiries in the past. Think of specific situations where you went above and beyond to ensure customer satisfaction. This will demonstrate your strong communication skills and commitment to service excellence.
✨Team Player Vibes
Highlight your ability to work effectively under pressure and within a team. Share examples of how you've collaborated with others to solve problems or improve processes. This will show that you can thrive in a fast-paced environment, just like the one they have.
