Jyrney is transforming how businesses book and manage ground transport, bringing taxi, ride-hail and chauffeur services together through one platform. The Operations Lead will own metrics, dashboards and the quality of our service, driving measurable improvements across the business.
You will lead a remote international team, coordinate with supply, sales and clients, and build an operational function that scales with the company. Chester-based role with international travel as needed.
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Operations Lead: Scale Performance & CX in Wrexham employer: Jyrney
At Jyrney, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. As an Operations Lead, you will have the unique opportunity to work closely with our Founder and CEO, driving operational excellence while enjoying a supportive environment that encourages personal and professional growth. With a focus on measurable improvements and a commitment to delivering outstanding customer experiences, you'll be part of a rapidly growing technology business that values your contributions and offers clear pathways to advancement.
