Jyrney is looking for an Operations Lead to own performance and customer experience across our ground transport platform. This role goes beyond maintaining an operation; you will build processes, drive measurable improvements, and shape how our operations function scales as we grow.
You will report to the Founder and CEO, manage the contact-centre, and connect operations with supply, sales and clients while mentoring teams toward service excellence and reliability.
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Operations Lead: Scale & Performance Champion in Chester employer: Jyrney
At Jyrney, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. As an Operations Lead, you will have the unique opportunity to work closely with our Founder and CEO, driving operational excellence while enjoying a supportive environment that encourages personal and professional growth. With a focus on measurable improvements and a commitment to delivering outstanding customer experiences, you'll be part of a rapidly growing technology business that values your contributions and offers clear pathways to advancement.
