At a Glance
- Tasks: Lead operations to enhance performance and customer experience in ground transport management.
- Company: Join Jyrney, a game-changer in the transport booking industry.
- Benefits: Enjoy autonomy, competitive pay, and the chance to shape operational processes.
- Other info: Be part of a dynamic team with opportunities for growth and innovation.
- Why this job: Make a real impact by driving improvements and collaborating with diverse teams.
- Qualifications: Experience in operations management and strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
Jyrney is transforming how businesses book and manage ground transport, and we are seeking an Operations Lead to own performance and customer experience.
You will have autonomy to build processes, shape how operations scales, and report to the Founder and CEO.
You will manage a contact-centre operation, collaborate with supply, sales and clients, and drive measurable improvements in service quality and operational readiness for new client launches and major events.
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Operations Lead: Scale a High-Impact, Data-Driven Ops in Birkenhead employer: Jyrney
At Jyrney, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. As an Operations Lead, you will have the unique opportunity to work closely with our Founder and CEO, driving operational excellence while enjoying a supportive environment that encourages personal and professional growth. With a focus on measurable improvements and a commitment to delivering outstanding customer experiences, you'll be part of a rapidly growing technology business that values your contributions and offers clear pathways to advancement.
