Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead reception and client services, ensuring a warm welcome for all visitors.
- Company: Join a prestigious business park with high-quality offices and coworking spaces.
- Benefits: Enjoy a competitive salary, 33 days holiday, and a growing pension contribution.
- Why this job: Be part of a dynamic team focused on exceptional customer service and tenant satisfaction.
- Qualifications: Experience in Front of House or Guest Services, with strong leadership and communication skills.
- Other info: Monday to Friday day shifts, perfect for work-life balance.
The predicted salary is between 45000 - 48000 £ per year.
Front of House Manager – Prestigious Business Park
Front of House Package
- A basic salary of £45\’000 to £48\’000
- 33 Days Holiday inc Bank Holidays
- Pension growing to 7% employers contribution
- Monday to Friday day shifts
- Wider company benefits
Are you a people-focused professional with a flair for organisation and delivering exceptional customer service?
We are seeking a dynamic Front of House Manager to take ownership of reception and client services at a thriving business park that offers a range of high-quality offices, coworking spaces, and support facilities for a diverse portfolio of tenants.
About the Role
As Front of House Manager, you will be the first point of contact for all visitors, tenants, and clients. You\’ll oversee the smooth running of reception and communal areas, manage a small front-of-house team, and ensure the highest standards of hospitality across the business park.
Your responsibilities will include:
- Leading the day-to-day operation of reception and client-facing services.
- Acting as the first point of contact for tenants and visitors, providing a professional, warm, and proactive welcome.
- Managing meeting room bookings, event spaces, and front-of-house facilities.
- Supporting tenant satisfaction by coordinating services and responding promptly to enquiries.
- Overseeing health & safety, security, and compliance requirements for reception areas.
- Line managing, training, and developing front-of-house staff to deliver consistent service excellence.
- Working closely with the Operations and Facilities teams to enhance the overall tenant experience.
About You
We\’re looking for someone with:
- Previous experience in a Front of House, Reception, or Guest Services Manager role (ideally within offices, business centres, or deluxe hotel environments).
- Strong leadership and people management skills.
- Exceptional organisational ability, with a keen eye for detail and presentation.
- Excellent communication skills and a customer-first mindset.
- A proactive, hands-on approach with the ability to juggle multiple priorities.
Front of House Manager employer: JW Recruitment
Contact Detail:
JW Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Network with professionals in the hospitality and office management sectors. Attend industry events or join relevant online groups to connect with others who may have insights or opportunities related to Front of House roles.
✨Tip Number 2
Research the specific business park and its tenants. Understanding their needs and the type of clientele they attract can help you tailor your approach during interviews and demonstrate your proactive mindset.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved customer service or operational efficiency in previous roles.
✨Tip Number 4
Familiarise yourself with health and safety regulations relevant to front-of-house operations. Being knowledgeable about compliance can set you apart as a candidate who is not only focused on customer service but also on creating a safe environment.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Front of House or similar roles. Emphasise your leadership skills, customer service experience, and any specific achievements that demonstrate your ability to manage a team and enhance tenant satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention specific examples from your previous roles that align with the responsibilities of the Front of House Manager position, such as managing reception areas or coordinating events.
Highlight Relevant Skills: In your application, clearly outline your organisational abilities, communication skills, and experience in managing teams. Use bullet points to make these skills stand out, ensuring they match the job description's requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Front of House Manager role.
How to prepare for a job interview at JW Recruitment
✨Showcase Your People Skills
As a Front of House Manager, your ability to connect with people is crucial. Be prepared to share examples of how you've successfully managed teams and provided exceptional customer service in previous roles.
✨Demonstrate Organisational Prowess
Highlight your organisational skills by discussing specific instances where you effectively managed multiple tasks or events. This will show that you can handle the day-to-day operations of reception and client services smoothly.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to tenant satisfaction or handling difficult situations, as these will demonstrate your proactive approach and ability to juggle priorities.
✨Research the Company Culture
Understanding the ethos of the business park will help you align your answers with their values. Familiarise yourself with their services and tenant demographics to show that you're genuinely interested in enhancing the overall tenant experience.