At a Glance
- Tasks: Lead shifts, serve food and drinks, and motivate your team to deliver excellent customer service.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and 150 locations.
- Benefits: Enjoy profit sharing, discounts on food and drink, and wellbeing support.
- Other info: Access exclusive discounts through JW BenefitHub and enjoy a fair share of tips.
- Why this job: Be part of a passionate team that values people and offers great career growth opportunities.
- Qualifications: Strong leadership skills and a passion for teamwork and customer service are essential.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- A fair share of tips
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
- Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
- You'll be an expert in communication, leading from the front and being a positive role model for your team
- Take the lead and run shifts; it's key that providing excellent customer service and motivating your team is something that you're passionate about.
- The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Team Leader in Altrincham employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of tradition, offering our Front of House Team Leaders not just a job, but a rewarding career filled with growth opportunities. With benefits like annual profit share, generous discounts, and a supportive work culture that values teamwork and personal development, you'll find a fulfilling environment where your contributions are recognised and celebrated. Join us in creating memorable experiences for our guests while enjoying the perks of working in one of our 150 pubs, inns, and hotels across the North West and North Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Altrincham
✨Tip Number 1
Familiarise yourself with JW Lees' values and culture. When you understand what they stand for, you can tailor your approach during interviews to show how you embody those values, making you a more appealing candidate.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated a team or improved customer service, as this will demonstrate your capability to lead effectively.
✨Tip Number 3
Prepare to discuss your passion for the hospitality industry. Showing genuine enthusiasm for food, drink, and customer service can set you apart from other candidates who may not convey the same level of interest.
✨Tip Number 4
Network with current or former employees of JW Lees if possible. They can provide insights into the company culture and expectations, which can help you tailor your responses during the interview process.
We think you need these skills to ace Team Leader in Altrincham
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what JW Lees is looking for in a Front of House Team Leader. Highlight key responsibilities and required skills in your application.
Tailor Your CV:Make sure your CV reflects your leadership experience and customer service skills. Use specific examples from your past roles that demonstrate your ability to lead a team and provide excellent service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry and your alignment with JW Lees' values. Mention how you can contribute to their team and enhance customer experiences.
Proofread Your Application:Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at JW Lees
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership qualities during the interview. Share examples of how you've successfully led a team in the past, focusing on your ability to motivate and inspire others.
✨Emphasise Customer Service
Since providing excellent customer service is key for this role, be prepared to discuss your approach to ensuring customer satisfaction. Highlight any relevant experiences where you went above and beyond for customers.
✨Be a Team Player
While leadership is important, being a great team player is equally vital. Talk about how you collaborate with others and support your colleagues, showcasing your ability to work well within a team environment.
✨Align with Company Values
Familiarise yourself with JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. During the interview, relate your personal values and experiences to these principles to show that you're a good cultural fit.
