At a Glance
- Tasks: Keep our hotel sparkling clean and ensure guests have a fantastic experience.
- Company: Join a vibrant team at a leading hotel with a focus on customer satisfaction.
- Benefits: Competitive pay, tips, discounts, and wellbeing support for you and your loved ones.
- Other info: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Make a difference in guests' stays while enjoying great perks and career growth.
- Qualifications: Experience is a plus, but full training is provided for all enthusiastic applicants.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for Housekeepers to join our fabulous team.
What we offer our Housekeepers:
- Competitive pay plus tronc (that's your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Housekeeper does at our Hotel:
- You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner
- Ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards.
- Work as part of a team and be happy to assist in other areas as necessary
- Provide exceptional customer service at all times
- Relevant experience may be helpful, but if not then don't worry as full training will be given
Locations
Housekeeper - Alderley in Somerset, Street employer: JW Lees
Join our vibrant team as a Housekeeper in Alderley, where we prioritise your wellbeing and career growth. Enjoy competitive pay, generous discounts on food and accommodation, and a supportive work culture that values your contributions. With opportunities for professional development and a focus on employee satisfaction, you'll find a rewarding and fulfilling environment to thrive in.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - Alderley in Somerset, Street
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their fabulous team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and ready to showcase your skills in providing exceptional customer service.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and you want to show that you take pride in your appearance, just like you would in your housekeeping duties.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housekeeper - Alderley in Somerset, Street
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond just your experience. A friendly and approachable tone can really make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Housekeeper role. Highlight any relevant experience or skills that align with what we’re looking for, like attention to detail and teamwork. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JW Lees
✨Know Your Role
Before the interview, make sure you understand what a Housekeeper does. Familiarise yourself with the responsibilities mentioned in the job description, like maintaining cleanliness and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Team Spirit
Since teamwork is essential for this role, think of examples from your past experiences where you've worked well with others. Be ready to discuss how you can contribute to a positive team environment and assist in other areas when needed.
✨Customer Service Focus
Exceptional customer service is key in hospitality. Prepare to share instances where you've gone above and beyond for a customer. Highlight your ability to maintain high standards and ensure guest satisfaction, as this aligns perfectly with the company's core values.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training process or opportunities for growth within the company. This shows your enthusiasm for the role and your desire to develop your career with them.
