At a Glance
- Tasks: Lead your team to deliver exceptional service and create memorable customer experiences.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and wellbeing support.
- Other info: Access great development programmes and enjoy a supportive team culture.
- Why this job: Be a key player in a dynamic environment and grow your career in hospitality.
- Qualifications: Previous leadership experience in hospitality or retail is essential.
The predicted salary is between 25000 - 30000 € per year.
What an Assistant Manager does at JW Lees: Get the best from your team. Leading by example, offering great service and motivating the people around you. Be an expert in communication and be passionate about making every customer visit memorable. You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business. Take ownership of problems and be commercially aware. You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.
About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Benefits:
- Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
Assistant Manager - Sale employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of tradition, offering a vibrant work culture that values teamwork and personal growth. As an Assistant Manager, you will enjoy competitive pay, generous discounts, and a supportive environment that encourages career progression through various development programmes. Join us in creating memorable experiences for our customers while benefiting from our commitment to employee wellbeing and shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Sale
✨Tip Number 1
Get to know the company culture! Before your interview, dive into JW Lees' values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or solved a problem. Being able to share these experiences will demonstrate your capability as an Assistant Manager and how you can contribute to the success of JW Lees.
✨Tip Number 3
Be ready to showcase your communication skills! During the interview, engage with your interviewers, ask questions, and listen actively. This will highlight your passion for making every customer visit memorable and your ability to lead by example.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the JW Lees family right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager - Sale
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about creating memorable experiences for our customers.
Highlight Leadership Experience:Make sure to showcase any previous leadership roles you've had, especially in hospitality or retail. We’re keen to see how you’ve motivated teams and taken ownership of challenges in your past positions.
Be Personal and Honest:At JW Lees, we value authenticity. Don’t be afraid to share a bit about yourself and your journey. We appreciate honesty and want to know what makes you tick and how you align with our values.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at JW Lees
✨Know Your Stuff
Before the interview, make sure you know all about JW Lees and their values. Familiarise yourself with their history, their pubs, and what makes them unique. This will show your genuine interest in the company and help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight how you can bring that same energy to JW Lees and contribute to a positive work environment.
✨Customer Service is Key
Since the role focuses on making customer visits memorable, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations and ensure every guest leaves happy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows you're not just interested in the job, but also in growing with the company.
