At a Glance
- Tasks: Lead shifts and deliver exceptional customer service while motivating your team.
- Company: Join the family-owned JW Lees, a heritage brand with nearly 200 years of experience.
- Benefits: Enjoy competitive pay, cash tips, profit share bonuses, and discounts on food and hotel stays.
- Other info: Great opportunity for career advancement in a dynamic environment.
- Why this job: Be part of a supportive team that values your growth and development.
- Qualifications: Experience in hospitality and strong leadership skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
JW Lees in Rochdale is seeking a Front of House Team Leader to join their fabulous team. You will lead shifts, provide excellent customer service, and motivate your team. This role comes with competitive pay, cash tips, and an annual profit share bonus.
As a family-owned business with almost 200 years of heritage, JW Lees values its team members and encourages career growth through training. Benefits include a 30% discount on food and drinks and discounted hotel stays.
Front of House Team Lead — Elevate Guest Experience in Rochdale employer: JW Lees
JW Lees is an exceptional employer that prides itself on its rich heritage and commitment to employee development. With a supportive work culture, competitive pay, and generous benefits such as a 30% discount on food and drinks, team members are encouraged to thrive and grow within the company. Located in Rochdale, this family-owned business offers a unique opportunity to be part of a dedicated team focused on elevating guest experiences while enjoying the perks of discounted hotel stays and an annual profit share bonus.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Lead — Elevate Guest Experience in Rochdale
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like JW Lees. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to JW Lees
Don't be shy about reaching out to JW Lees directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Lead — Elevate Guest Experience in Rochdale
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about JW Lees and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at JW Lees
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
