At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, cash tips, discounts on food and drink, and career growth opportunities.
- Other info: Enjoy a supportive work culture with access to wellbeing resources and discounts.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No experience needed, just bring your enthusiasm and love for hospitality.
The predicted salary is between 20000 - 25000 € per year.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers - we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn't essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Bar and Waiting Team Member in Rochdale employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members not just competitive pay and tips, but also a supportive work culture that prioritises employee wellbeing and growth. With generous discounts, profit-sharing bonuses, and extensive development programmes, we ensure that our team members feel valued and have ample opportunities to advance their careers while enjoying a vibrant atmosphere in our pubs, inns, and hotels across the North West and North Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member in Rochdale
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on JW Lees. Understand their values and what makes them tick. This way, you can show off your passion for their brand and how you fit right in with their family vibe.
✨Tip Number 2
Practice your customer service skills! Since being a Bar and Waiting Team Member is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to showcase your teamwork! At JW Lees, they value support and collaboration. Think of times when you’ve helped out a teammate or worked together to solve a problem. This will highlight your ability to be part of their family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fabulous team. So, hit that Apply button and let’s get started!
We think you need these skills to ace Bar and Waiting Team Member in Rochdale
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing top-notch customer service, so share any relevant experiences or stories that highlight this.
Tailor Your Application:Make sure to customise your application to reflect the values of JW Lees. Mention how you align with our family-oriented approach and commitment to great service. This shows us that you understand what we're all about!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Whether it’s your love for beer or your knack for making customers smile, we want to hear it!
Apply Through Our Website:For the best chance of joining our fabulous team, make sure to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at JW Lees
✨Know Your Stuff
Familiarise yourself with the menu and drinks offered by JW Lees. Being able to confidently recommend food and drink will show your passion for hospitality and make you stand out as a potential brand ambassador.
✨Show Your Team Spirit
Emphasise your ability to work well in a team during the interview. Share examples of how you've supported teammates in previous roles, as this aligns perfectly with the family-oriented culture at JW Lees.
✨Customer Service is Key
Prepare to discuss your approach to customer service. Think of specific instances where you provided exceptional service or turned a negative experience into a positive one. This will demonstrate your focus on providing best-in-class customer service.
✨Be Yourself and Stay Positive
Let your personality shine through! JW Lees values honesty and passion, so be genuine in your responses. A positive attitude can go a long way in making a great impression during your interview.
