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For Companies At a Glance
- Tasks: Greet guests, manage bookings, and handle inquiries at our hotel.
- Company: Join a fabulous team in a thriving hospitality environment.
- Benefits: Enjoy profit sharing, discounts on food, and discounted hotel stays.
- Why this job: Great growth opportunities and a supportive work culture await you!
- Qualifications: No specific experience required; just bring your friendly attitude!
- Other info: Be part of a dynamic team and make lasting connections.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
We are looking for a Receptionist to join our fabulous team.
The shifts for the role include; early shift 7am – 2.45pm , Late shift 2.45pm – 10pm and weekend work is required. On a 35 hour contract
What we offer our Receptionists :
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and …
ZIPC1_UKCT
Receptionist employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarize yourself with the hotel industry and the specific services offered by our establishment. Understanding our unique offerings will help you engage with guests more effectively and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling guest queries and complaints. Role-playing common scenarios can prepare you for real-life situations and show us that you're ready to provide excellent customer service.
✨Tip Number 3
Get comfortable with using computer systems for managing bookings and payments. Familiarity with hotel management software can set you apart from other candidates and demonstrate your readiness to hit the ground running.
✨Tip Number 4
Showcase your teamwork skills! As a Receptionist, you'll be part of a fabulous team, so highlighting your ability to collaborate and support your colleagues will make a positive impression on us.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and hospitality. Emphasize any previous roles where you managed bookings, handled guest queries, or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel industry. Mention specific skills that align with the job description, such as communication skills, problem-solving abilities, and attention to detail.
Highlight Your Interpersonal Skills: In your application, emphasize your ability to meet and greet guests warmly. Share examples of how you've successfully managed customer complaints or queries in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at JW Lees
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for guests. Make sure to highlight your communication skills and ability to handle various personalities during the interview.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've successfully dealt with customer complaints or service issues in the past. This will show that you can handle challenges effectively.
✨Familiarize Yourself with the Hotel's Services
Research the hotel and its offerings before the interview. Being knowledgeable about their services will demonstrate your genuine interest in the position and help you answer questions more confidently.
✨Practice Your Booking System Knowledge
Since managing bookings is a key part of the role, brush up on any relevant software or systems you’ve used before. If you have experience with similar systems, be ready to discuss it.
