Assistant Manager: Lead, Delight Guests & Grow in Potters Bar

Assistant Manager: Lead, Delight Guests & Grow in Potters Bar

Potters Bar Full-Time 24750 - 30250 £ / year (est.) No working from home possible
JW Lees

At a Glance

  • Tasks: Lead and motivate teams to deliver exceptional customer service in our pubs, inns, and hotels.
  • Company: Join JW Lees, a beloved hospitality business with a rich tradition.
  • Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
  • Other info: Great opportunity for personal and professional growth in a dynamic setting.
  • Why this job: Be part of a culture that values teamwork and guest satisfaction while developing your leadership skills.
  • Qualifications: Hands-on leadership experience and a passion for hospitality.

The predicted salary is between 24750 - 30250 £ per year.

JW Lees is seeking an Assistant Manager to lead teams across our pubs, inns and hotels.

You will motivate staff, drive exemplary customer service and support day-to-day operations under the General Manager.

The role requires a hands-on leader who is keen to learn and grow within a loved hospitality business.

As part of JW Lees, you’ll contribute to a culture that values tradition, teamwork and guest satisfaction.

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Assistant Manager: Lead, Delight Guests & Grow in Potters Bar employer: JW Lees

JW Lees in Menai Bridge is an exceptional employer that prioritises employee development and teamwork, making it a fantastic place for a Chef de Partie to thrive. With nearly 200 years of experience, the company offers competitive pay, cash tips, and enticing perks such as discounts on food and drink, all within a supportive work culture that fosters growth and camaraderie among staff.

JW Lees

Contact Details:

JW Lees Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager: Lead, Delight Guests & Grow in Potters Bar

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like JW Lees. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to JW Lees

Don't be shy about reaching out to JW Lees directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Manager: Lead, Delight Guests & Grow in Potters Bar

Communication Skills
Problem-Solving Skills
Leadership Skills
Team Management
Adaptability
Customer Service
Attention to Detail

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about JW Lees and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at JW Lees

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!