At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and wellbeing support.
- Other info: Great opportunities for career growth and development in a supportive environment.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No experience needed, just bring your enthusiasm and love for hospitality.
The predicted salary is between 10 - 12 £ per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Team Member 20hrs per week inc Weekends - Boat & Horses in Oldham employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering a vibrant work culture that prioritises our team members' wellbeing and growth. With competitive pay, generous discounts, and a commitment to career development, we ensure that our Bar and Waiting Team Members not only enjoy their roles but also thrive within our supportive environment. Join us at our Boat & Horses location, where you can be part of a passionate team dedicated to delivering exceptional customer experiences while enjoying the benefits of working in a dynamic hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member 20hrs per week inc Weekends - Boat & Horses in Oldham
✨Tip Number 1
Get to know the venue! Before your interview, pop into Boat & Horses and soak up the atmosphere. Chat with the staff, grab a drink, and show your enthusiasm for the place. This will help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or recommend drinks and food. Being able to demonstrate your proactive and supportive nature during the interview will show that you're ready to be a brand ambassador for JW Lees.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on social media. Ask them about their experiences and any tips they might have for landing the job. This insider knowledge can give you an edge and show your commitment to joining the family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to join the JW Lees team. Don’t forget to follow up after applying – a quick message can keep you on their radar!
We think you need these skills to ace Team Member 20hrs per week inc Weekends - Boat & Horses in Oldham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We love seeing candidates who are genuinely excited about joining our team and providing top-notch service to our customers.
Tailor Your Application:Make sure to customise your application to reflect the values we hold dear at JW Lees. Highlight how you embody our values of being Proud, Savvy, Honest, Passionate, Personal, and Together in your previous experiences.
Keep It Clear and Concise:We appreciate a straightforward application! Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for our Bar and Waiting Team. Avoid fluff and focus on what makes you stand out.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fabulous team!
How to prepare for a job interview at JW Lees
✨Know Your Stuff
Familiarise yourself with the menu and drinks offered at JW Lees. Being able to confidently recommend food and drink will show your passion for hospitality and make you stand out as a potential brand ambassador.
✨Show Your Team Spirit
Emphasise your ability to work well in a team during the interview. Share examples of how you've supported teammates in previous roles, as this aligns perfectly with their family-oriented culture.
✨Be Customer-Focused
Prepare to discuss how you would provide excellent customer service. Think of specific scenarios where you went above and beyond for customers, as this is key to succeeding in a bar and waiting role.
✨Embrace Their Values
Research JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. Be ready to explain how you embody these values in your work ethic and interactions, showing that you're a great fit for their team.
