At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional service and memorable customer experiences.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and profit-sharing bonuses.
- Other info: Access to wellbeing support and a range of discounts for you and your loved ones.
- Why this job: Grow your career in a supportive environment with great development opportunities.
- Qualifications: Previous leadership experience in hospitality or retail is essential.
The predicted salary is between 25000 - 30000 € per year.
We are looking for an Assistant Manager to join our talented management team.
What we offer our Assistant Managers:
- Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Assistant Manager in Norwich employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of tradition, offering a vibrant work culture that values teamwork and personal growth. As an Assistant Manager, you'll enjoy competitive pay, generous discounts, and a supportive environment that prioritises your wellbeing and career development through various training programmes. Join us in creating memorable experiences for our customers while sharing in the success of our thriving pubs, inns, and hotels across the North West and North Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research JW Lees, understand their values, and think about how your experience aligns with what they’re looking for. Practise common interview questions and be ready to showcase your leadership skills and passion for customer service.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your enthusiasm shine through. Remember, they want someone who fits into their team culture, so don’t be afraid to show your passion for hospitality.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the JW Lees family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager in Norwich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about hospitality and making every customer visit memorable.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager position. Highlight your leadership experience and any relevant skills that align with what we’re looking for. It’s all about showing us why you’re the perfect fit!
Be Authentic:Don’t be afraid to let your personality come through in your application. We value honesty and authenticity, so share your unique experiences and what makes you, you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JW Lees
✨Know Your Stuff
Before the interview, make sure you understand what JW Lees is all about. Familiarise yourself with their values and mission. This will help you connect your own experiences to what they’re looking for in an Assistant Manager.
✨Showcase Your Leadership Skills
Since the role requires previous leadership experience, be ready to share specific examples of how you've motivated a team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Be Customer-Centric
JW Lees values memorable customer experiences, so think of times when you went above and beyond for a customer. Highlight your passion for service and how you can contribute to making every visit special.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, growth opportunities, or their approach to team management. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
