At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and memorable guest experiences.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, cash tips, discounts, and career growth opportunities.
- Other info: Enjoy a supportive culture with no late-night shifts and a focus on wellbeing.
- Why this job: Step up your management skills in a dynamic, food-focused environment.
- Qualifications: Previous leadership experience in hospitality or retail is essential.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an Assistant Manager to join our talented management team.
The Rope & Anchor is one of our premium destination pubs within the Managed Estate - a characterful, food-led site in the heart of Dunham Massey, known for quality, consistency and warm hospitality. More restaurant-driven in its approach, yet with beer proudly at the heart of everything it does as part of the JW Lees family, it blends premium dining with a strong, well-curated drinks offer. The site features two dedicated function spaces, hosting small weddings, birthdays and private celebrations, alongside a large beer garden that thrives during the busy summer months. With a loyal following and strong year-round appeal, it's a high-standard business requiring confident leadership and attention to detail. Due to its rural location in Dunham Massey, applicants will require their own transport.
Your Role
As Assistant Manager, you'll support the General Manager in leading a busy, premium food-focused operation with a strong drinks trade and a reputation for exceptional guest experiences. You'll play a key role in delivering outstanding service across the bar, restaurant and function spaces - ensuring every visit, event and celebration reflects The Rope & Anchor's standards for quality and hospitality. With fresh, high-quality food at the heart of the business - complemented by a strong beer offer and seasonal garden trade - you'll help drive standards, consistency and commercial performance across multiple revenue streams, including private events and summer peak trading. This role is ideal for someone looking to step up within a quality-led setting, refining their management skills while broadening their experience in a standout, multi-faceted site within the Inns & Hotels division.
What we offer our Assistant Managers:
- Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
- No late-night shifts; the latest closing time is 10:00pm
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Assistant Manager - Dunham Massey in North Wales employer: JW Lees
At JW Lees, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As an Assistant Manager at The Rope & Anchor in Dunham Massey, you'll enjoy competitive pay, generous discounts, and a supportive environment that fosters career development through various training programmes. With a focus on quality service and a commitment to employee wellbeing, we ensure that every team member feels valued and empowered to deliver memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Dunham Massey in North Wales
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Rope & Anchor for a drink or a bite to eat. Familiarising yourself with the atmosphere and service style will help you connect better during your chat with the hiring team.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've motivated your team in previous roles. We want to see that you're not just about managing tasks but also about inspiring others to deliver exceptional guest experiences.
✨Tip Number 3
Prepare some questions! Asking insightful questions about the role and the team shows your genuine interest. It’s a great way to demonstrate that you’re passionate about making every customer visit memorable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for joining the JW Lees family right from the start!
We think you need these skills to ace Assistant Manager - Dunham Massey in North Wales
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about providing exceptional guest experiences and are excited about the role.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager position. Highlight your relevant experience in hospitality, especially any leadership roles you've had. We love seeing how your skills align with what we’re looking for!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to get a sense of who you are beyond just your work experience. Let us know what makes you unique!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JW Lees
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with The Rope & Anchor. Understand its menu, the drinks on offer, and the overall vibe of the place. This will not only show your genuine interest but also help you discuss how you can contribute to maintaining its high standards.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to communicate effectively and create memorable customer experiences.
✨Demonstrate Your Passion for Hospitality
Make it clear that you’re passionate about the hospitality industry. Share stories about what excites you about working in a food-led environment and how you can enhance guest experiences at The Rope & Anchor. This enthusiasm can set you apart from other candidates.
✨Prepare Questions That Matter
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, the challenges the venue faces, or opportunities for growth within JW Lees. This shows your commitment to the role and your desire to contribute positively.
