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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences and drive sales.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, cash tips, healthcare plan, and discounts on food and drink.
- Why this job: Make a real impact in the community while growing your career in hospitality.
- Qualifications: Proven management skills and a passion for customer service.
- Other info: Great opportunities for personal development and career progression.
The predicted salary is between 36000 - 60000 £ per year.
As the General Manager at the Boot and Shoe, you will be on the lookout for new revenue streams and striving to build and maintain its reputation locally. The function suite is a real asset to the pub and there is a real appetite for engagement with the local community.
Our General Manager benefits include:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Excellent bonus earning potential
- Live in accommodation
- Healthcare Cash Plan giving you access to a 24-hour GP service and the ability to claim money back for dentist, eyecare and other medical appointments for you and your family
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- Regular investment in our sites
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a General Manager does at JW Lees:
- You’ll be passionate about customer service & highly motivated
- Have the ability to lead a committed team to deliver an outstanding guest experience
- Focus on driving sales and profit whilst making sure engagement with the local community is one of your key priorities
- Demonstrate excellent management skills
- Have a proven track record of delivering great quality service, food and drink through your teams
- Be accountable for managing all areas of the business whilst being given the opportunity to make those key business decisions
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
General Manager - Boot & Shoe in Lancaster employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Boot & Shoe in Lancaster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join community groups, or even pop into pubs and chat with staff. You never know who might have a lead on that perfect General Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. Share your ideas on how to engage with the local community and drive sales – they’ll love your enthusiasm!
✨Tip Number 3
Don’t just apply – follow up! After sending your application through our website, drop a friendly email or give them a call. It shows you’re genuinely interested and can help you stand out from the crowd.
✨Tip Number 4
Prepare for the interview by researching JW Lees and their values. Think about how your experience aligns with their mission of being proud, savvy, honest, passionate, personal, and together. This will help you demonstrate that you’re the right fit for the team!
We think you need these skills to ace General Manager - Boot & Shoe in Lancaster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how motivated you are to create outstanding guest experiences and engage with the local community.
Highlight Your Experience: Make sure to showcase your management skills and any relevant experience in the hospitality industry. We love seeing a proven track record of delivering great quality service, so don’t hold back!
Be Authentic: We value honesty and personal connections, so be yourself in your application. Share your unique story and what makes you a great fit for the General Manager role at Boot and Shoe.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team!
How to prepare for a job interview at JW Lees
✨Know Your Community
As a General Manager, engaging with the local community is key. Research local events, charities, and businesses that align with the pub's values. Bring ideas to the interview on how you can enhance community engagement and drive new revenue streams.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to motivate staff and deliver outstanding guest experiences. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to the hospitality industry, such as sales growth, customer satisfaction scores, and profit margins. Be prepared to discuss how you would use these metrics to drive success at the Boot and Shoe.
✨Emphasise Customer Service Passion
Demonstrate your commitment to exceptional customer service. Share stories that illustrate your passion for creating memorable experiences for guests. This will resonate well with JW Lees' values and show that you’re the right fit for their team.
