At a Glance
- Tasks: Join our team as a Housekeeper, ensuring rooms are spotless and customer satisfaction is top-notch.
- Company: JW Lees is a family-owned brewery with nearly 200 years of tradition, operating 150 pubs and inns.
- Benefits: Enjoy annual profit share, discounts on food, wellbeing support, and career growth opportunities.
- Why this job: Be part of a passionate team that values people and offers full training for your success.
- Qualifications: Relevant experience is a plus, but we provide full training for all new hires.
- Other info: Join a company that prioritises teamwork and has a rich history in the hospitality industry.
The predicted salary is between 20000 - 28000 Β£ per year.
Housekeeper Vacancy
We are looking for Housekeepers to join our fabulous team.
What we offer our Housekeepers :
- Competitive pay plus and tronc (thatβs your card tips that are paid into
your bank) - Annual profit share bonus, ensuring you share in the success of
the company - 30% discount on food and drink across our pubs, inns and hotels
for you and friends and family - 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling
provided by the Licenced Trade Charity - Great opportunities to grow in your role and progress your
career with our internal and external development programmes - Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of
high street and online discounts
What a Housekeeper does at JW Lees:
- You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner
- Ensure a high level of customer satisfaction is delivered all times in line with our core values and standards.
- Work as part of a team and be happy to assist in other areas as necessary
- Provide exceptional customer service at all times
- Relevant experience may be helpful, but if not then don\βt worry as full training will be given
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:#
Proud β Savvy β Honest β Passionate β Personal β Together
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Housekeeper
β¨Tip Number 1
Familiarise yourself with JW Lees' values and culture. Understanding what they stand for will help you align your approach during the interview, showcasing how you embody their core values like being 'Proud' and 'Honest'.
β¨Tip Number 2
Prepare to discuss your teamwork skills. As a Housekeeper, you'll be part of a team, so think of examples where you've successfully collaborated with others, even if it's from previous jobs or volunteer work.
β¨Tip Number 3
Show enthusiasm for customer service. Be ready to share experiences where you went above and beyond for customers, as delivering exceptional service is key in this role.
β¨Tip Number 4
Research the benefits offered by JW Lees, such as the profit share and discounts. Mentioning these perks in your conversation can demonstrate your genuine interest in being part of their team and how you value employee wellbeing.
We think you need these skills to ace Housekeeper
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Housekeeper at JW Lees. Tailor your application to highlight relevant skills and experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, especially in cleaning or customer service roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the high standards expected.
Write a Personalised Cover Letter: Include a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work for JW Lees specifically and how your values align with theirs. This is your chance to show your personality!
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeper role.
How to prepare for a job interview at JW Lees
β¨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness or organisation. Mention specific tasks that required meticulousness to demonstrate your capability.
β¨Emphasise Teamwork Skills
Working as part of a team is essential in this role. Be prepared to discuss examples of how you've successfully collaborated with others in past jobs. This will show that you can contribute positively to the team dynamic at JW Lees.
β¨Demonstrate Customer Service Orientation
Exceptional customer service is key in hospitality. Share experiences where you went above and beyond to ensure customer satisfaction. This will illustrate your commitment to delivering a great experience for guests.
β¨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if JW Lees is the right fit for you.