At a Glance
- Tasks: Keep rooms spotless and ensure customer satisfaction with a friendly attitude.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and passion for hospitality.
- Benefits: Enjoy profit sharing, discounts on food, and wellbeing support while working in a fun environment.
- Other info: Flexible shifts available, perfect for students looking to earn while studying.
- Why this job: Be part of a supportive team that values growth, customer service, and memorable experiences.
- Qualifications: No experience needed; full training provided to help you shine in your role.
We are looking for Housekeepers to join our fabulous team.
What we offer our Housekeepers:
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Housekeeper does at JW Lees:
- You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner
- Ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards.
- Work as part of a team and be happy to assist in other areas as necessary
- Provide exceptional customer service at all times
- Relevant experience may be helpful, but if not then don't worry as full training will be given
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: #Proud - Savvy - Honest - Passionate - Personal - Together
Housekeeper in Knutsford employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of history, offering our Housekeepers not just a job, but a rewarding career path in a supportive and vibrant work environment. With benefits like annual profit share, generous discounts, and comprehensive wellbeing support, we ensure our team members feel valued and empowered to grow within the company while delivering exceptional service to our guests across our beautiful pubs and inns in the North West and North Wales.
StudySmarter Expert Adviceπ€«
We think this is how you could land Housekeeper in Knutsford
β¨Tip Number 1
Familiarise yourself with JW Lees' values and culture. When you understand what they stand for, you can tailor your approach during interviews to show how you embody those values, making you a more appealing candidate.
β¨Tip Number 2
Highlight any previous experience in customer service or hospitality, even if it's informal. Being able to demonstrate your ability to provide exceptional service will set you apart from other candidates.
β¨Tip Number 3
Show enthusiasm for the role and the company. Expressing genuine interest in working for JW Lees and being part of their team can make a significant difference in how you're perceived by hiring managers.
β¨Tip Number 4
Prepare questions to ask during your interview. This shows that you're engaged and interested in the position, and it gives you a chance to learn more about the team and the work environment.
We think you need these skills to ace Housekeeper in Knutsford
Some tips for your application π«‘
Understand the Role:Read the job description carefully to understand what JW Lees expects from a Housekeeper. Highlight key responsibilities and required skills in your application.
Tailor Your CV:Make sure your CV reflects relevant experience, even if it's not directly in housekeeping. Emphasise any customer service roles or teamwork experiences that showcase your ability to meet their standards.
Craft a Strong Cover Letter:Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work for JW Lees and how your values align with theirs.
Proofread Your Application:Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is crucial for a Housekeeper.
How to prepare for a job interview at JW Lees
β¨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight any previous experience where you had to maintain high standards of cleanliness or organisation. Mention specific tasks that required meticulousness.
β¨Demonstrate Team Spirit
Working as part of a team is essential in this role. Be prepared to discuss examples of how you've collaborated with others in past jobs. Emphasise your willingness to assist colleagues and contribute to a positive work environment.
β¨Emphasise Customer Service Skills
Exceptional customer service is key in hospitality. Share experiences where you went above and beyond for customers, even if they are not directly related to housekeeping. This shows your commitment to delivering a great guest experience.
β¨Be Open to Learning
Since full training will be provided, express your eagerness to learn and adapt. Discuss any past experiences where you quickly picked up new skills or adapted to new environments, showcasing your flexibility and willingness to grow.