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For Companies At a Glance
- Tasks: Lead a vibrant team, serve delicious food, and create memorable experiences for customers.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and career growth opportunities.
- Why this job: Be a key player in a fun environment while developing your leadership skills.
- Qualifications: Great communication skills and a passion for customer service are essential.
- Other info: Flexible hours and a supportive team culture await you!
The predicted salary is between 12 - 13 £ per hour.
We are looking for a Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
- Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
- You’ll be an expert in communication, leading from the front and being a positive role model for your team
- Take the lead and running shifts, it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
- The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:
- Proud
- Savvy
- Honest
- Passionate
- Personal
- Together
Front of House Team Leader - Stanneylands employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader - Stanneylands
✨Tip Number 1
Get to know the company culture! Before your interview, check out JW Lees' values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've led a team or handled a tough situation. Being able to share these stories will demonstrate your ability to motivate and inspire others, which is key for a Front of House Team Leader.
✨Tip Number 3
Be ready to showcase your customer service skills! Prepare to discuss how you've gone above and beyond for customers in the past. JW Lees values excellent service, so make sure you highlight your passion for creating memorable experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the JW Lees team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Front of House Team Leader - Stanneylands
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who can lead a team and create a positive atmosphere.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Team Leader role. Highlight your relevant experience in customer service and leadership, and connect it back to what we value at JW Lees. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff – your skills and experiences that make you the perfect fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at JW Lees
✨Know the Company Inside Out
Before your interview, take some time to research JW Lees. Understand their values, history, and what makes them unique in the industry. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, demonstrating your leadership abilities is crucial. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Be ready to discuss how you motivate others and ensure excellent customer service.
✨Practice Common Interview Questions
Anticipate questions related to teamwork, conflict resolution, and customer service. Practising your responses can help you articulate your thoughts clearly during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part and Bring Your A-Game
First impressions matter! Dress smartly and professionally for your interview. Also, bring along any necessary documents, like your CV and references. Remember to be enthusiastic and positive; your attitude can make a significant difference in how you're perceived.
