At a Glance
- Tasks: Lead a vibrant team, serve delicious food, and create memorable experiences for guests.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy profit share, discounts on food, and wellbeing support.
- Other info: Opportunities for career growth in a supportive team culture.
- Why this job: Be a key player in a fun environment while developing your leadership skills.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
- Pulling pints and serving super foodis only the beginning as you show us you have what it takes to develop to the next level
- You'll be an expert in communication, leading from the front and beinga positive rolemodel for your team
- Take the lead and running shifts, it's key that providing excellent customer service and motivating your teamis something that you're passionate about.
- The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heartofeverything we do:
Proud - Savvy - Honest - Passionate - Personal - Together
#J-18808-LjbffrFront of House Team Leader - Spring Inn in Rochdale employer: JW Lees
JW Lees in Menai Bridge is an exceptional employer that prioritises employee development and teamwork, making it a fantastic place for a Chef de Partie to thrive. With nearly 200 years of experience, the company offers competitive pay, cash tips, and enticing perks such as discounts on food and drink, all within a supportive work culture that fosters growth and camaraderie among staff.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader - Spring Inn in Rochdale
✨Tip Number 1
Get to know the company culture! Before your interview, check out JW Lees' values and think about how you can align with them. Show us that you're not just a great candidate, but also a perfect fit for our family-owned vibe.
✨Tip Number 2
Practice your communication skills! As a Front of House Team Leader, you'll need to lead and motivate your team. Try role-playing common scenarios with a friend to boost your confidence and showcase your leadership qualities during the interview.
✨Tip Number 3
Be ready to share your passion for customer service! Think of examples from your past experiences where you went above and beyond for customers. This will help us see your dedication to providing excellent service and being a positive role model.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our fabulous team at JW Lees!
We think you need these skills to ace Front of House Team Leader - Spring Inn in Rochdale
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re all about being personal and passionate!
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership skills and customer service experience, as these are key for us. Use examples that demonstrate how you embody our values like being proud and together.
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Avoid jargon and long-winded sentences. A well-structured CV and cover letter will make it easier for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fabulous team at JW Lees!
How to prepare for a job interview at JW Lees
✨Know the Company Inside Out
Before your interview, take some time to research JW Lees. Understand their values, history, and what makes them unique in the industry. This will not only impress your interviewers but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, demonstrating your leadership qualities is crucial. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will show that you can motivate and guide others effectively.
✨Emphasise Customer Service Excellence
Customer service is at the heart of this role. Be ready to discuss how you’ve gone above and beyond for customers in previous positions. Share specific stories that highlight your commitment to providing excellent service and creating memorable experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
