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For Companies At a Glance
- Tasks: Lead a vibrant team, serve delicious food, and create memorable experiences for customers.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy annual profit share, discounts on food and drink, and wellbeing support.
- Other info: Fantastic career growth opportunities in a supportive team culture.
- Why this job: Be a positive role model and develop your leadership skills in a fun environment.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- A fair share of tips
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level. You’ll be an expert in communication, leading from the front and being a positive role model for your team. Take the lead and run shifts; it’s key that providing excellent customer service and motivating your team is something that you’re passionate about. The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Front of House Team Leader - Red Lion Withington employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader - Red Lion Withington
✨Tip Number 1
Get to know the company culture! Before your interview, check out JW Lees' values and think about how you can embody them. Show us that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your communication skills! As a Front of House Team Leader, you'll need to lead and motivate your team. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be ready to share your passion for customer service! Think of examples from your past experiences where you went above and beyond for customers. We want to see that spark in you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our fabulous team at JW Lees.
We think you need these skills to ace Front of House Team Leader - Red Lion Withington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Front of House Team Leader and how you can contribute to our fabulous team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your leadership skills and any relevant experience in hospitality. We love seeing how your background aligns with what we’re looking for!
Be Authentic: Don’t be afraid to show your personality in your application. We value honesty and authenticity, so let us know who you are and what makes you a great fit for our team at JW Lees.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JW Lees
✨Know Your Stuff
Before the interview, make sure you know all about JW Lees and their values. Familiarise yourself with their history, what they stand for, and their approach to customer service. This will show that you're genuinely interested in the role and the company.
✨Show Off Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your leadership abilities. Think of examples from your past experiences where you've successfully led a team or handled a challenging situation. Be ready to share these stories during the interview.
✨Customer Service is Key
Since providing excellent customer service is crucial, prepare to discuss how you would handle various customer scenarios. Think about times when you've gone above and beyond for a customer and be ready to share those examples.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you understand if it's the right fit for you. Consider asking about team dynamics, training opportunities, or how success is measured in the role.