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- Tasks: Lead the Front of House team, ensuring excellent customer service and motivating your crew.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Competitive pay, cash tips, discounts on food, and wellbeing support.
- Other info: Great opportunities for personal growth and development within a supportive team.
- Why this job: Be a role model in a vibrant environment while progressing your career.
- Qualifications: Strong leadership skills and a passion for teamwork and customer service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Front of House Team Leader to join our fabulous team.
What we offer our Front of House Team Leaders:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Front of House Team Leader does at JW Lees:
- Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level
- You’ll be an expert in communication, leading from the front and being a positive role model for your team
- Take the lead and run shifts; it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
- The ability to demonstrate great leadership qualities along with being a great team player.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Front of House Team Leader - Goshawk employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader - Goshawk
✨Tip Number 1
Get to know the company culture! Before your interview, check out JW Lees' values and think about how you can embody them. Show us that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or provided excellent customer service. We want to see that you can lead from the front and inspire others.
✨Tip Number 3
Be ready to chat about your passion for hospitality! Share your experiences and what excites you about working in a Front of House role. We love hearing about your enthusiasm for great food and drink.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our fabulous team at JW Lees.
We think you need these skills to ace Front of House Team Leader - Goshawk
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who can lead and inspire, so show us how you’d fit into our fabulous team.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Team Leader role. Highlight your relevant experience in customer service and leadership, and connect it back to what we value at JW Lees. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to highlight your key achievements and skills that relate to the job description. We want to see your strengths without wading through unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at JW Lees
✨Know the Company Inside Out
Before your interview, take some time to research JW Lees. Understand their values, history, and what makes them unique in the industry. This will not only impress your interviewers but also help you align your answers with their company culture.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, demonstrating your leadership qualities is crucial. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you motivated your team and ensured excellent customer service.
✨Practice Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and confident communication. You might even want to role-play common scenarios you could face as a team leader, showing how you'd handle them while keeping your team engaged.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about their internal development programmes or how they support their team leaders in achieving success. It’s a great way to demonstrate your enthusiasm for growth within the company.