At a Glance
- Tasks: Provide top-notch customer service and support your team in a vibrant hotel environment.
- Company: Join the Alderley Edge Hotel, a proud brewery known for its welcoming atmosphere.
- Benefits: Enjoy 30% off food and drink, discounted stays, and a share in annual profits.
- Other info: Access to exclusive discounts through JW BenefitHub and wellbeing support.
- Why this job: Be part of a supportive family culture with great growth opportunities in hospitality.
- Qualifications: No experience needed, just bring your passion for hospitality and a proactive attitude.
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers - we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn't essential, but being proactive, supportive and passionate about hospitality is!
Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
Food and Beverage Assistant - Alderley Edge Hotel employer: JW Lees
At Alderley Edge Hotel, we pride ourselves on fostering a vibrant and supportive work culture where our Food and Beverage Assistants can thrive. With generous benefits such as discounts on food and drink, opportunities for career progression, and a focus on employee wellbeing, we ensure that our team feels valued and empowered to deliver exceptional service. Join us in a dynamic environment where your passion for hospitality can shine and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant - Alderley Edge Hotel
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at Alderley Edge Hotel. Knowing the ins and outs of what you’ll be serving will help you confidently recommend items to customers, showcasing your passion for hospitality.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or during the application process. Being proactive and friendly can set you apart as a candidate who truly understands the importance of excellent service.
✨Tip Number 3
Research the company culture and values of Alderley Edge Hotel. Understanding their commitment to teamwork and customer satisfaction will allow you to align your responses and demonstrate that you’re a great fit for their family-oriented environment.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the work environment, which can help you tailor your approach and show that you’re genuinely interested in being part of their team.
We think you need these skills to ace Food and Beverage Assistant - Alderley Edge Hotel
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what the Alderley Edge Hotel is looking for in a Food and Beverage Assistant. Highlight key responsibilities and required skills in your application.
Tailor Your CV:Make sure your CV reflects your passion for hospitality and customer service. Include any relevant experience, even if it's not directly in food and beverage, and emphasise your proactive and supportive nature.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Alderley Edge Hotel specifically and how you can contribute to their team.
Showcase Your Knowledge:If you have any knowledge about beers or food recommendations, mention it in your application. This shows your interest in the industry and aligns with the company's desire for brand ambassadors.
How to prepare for a job interview at JW Lees
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any experiences that highlight your love for customer service and how you enjoy making guests feel welcome.
✨Know the Menu Inside Out
Familiarise yourself with the food and drink offerings at Alderley Edge Hotel. Being able to discuss the menu confidently and make recommendations will impress the interviewers and show that you're serious about the role.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, be prepared to share examples of how you've supported colleagues in previous jobs. Highlight your ability to work collaboratively and contribute to a positive team environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, or the specific responsibilities of the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
