At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and opportunities for career growth.
- Other info: Flexible weekend shifts perfect for students looking to earn while they learn.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No experience needed, just bring your enthusiasm and love for hospitality.
The predicted salary is between 10 - 12 € per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
FOH Team - Weekends only - Sheldon Arms employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering a vibrant work culture that prioritises teamwork and customer service. Our Bar and Waiting Team Members enjoy competitive pay, generous discounts, and a supportive environment that fosters personal and professional growth through various development programmes. Join us at the Sheldon Arms for a rewarding experience where you can truly make a difference in our customers' lives while sharing in the success of our company.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Team - Weekends only - Sheldon Arms
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Sheldon Arms and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the place. This will help you show genuine interest and give you some great talking points during your interview.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a bar or restaurant setting. Being proactive and supportive is key, so come prepared with examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Show your passion for hospitality! When you’re chatting with the hiring team, let your enthusiasm shine through. Talk about why you love working in this industry and how you can contribute to the team at JW Lees. Remember, they want brand ambassadors!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JW Lees family. Don’t forget to follow up after applying – a quick message expressing your excitement can go a long way!
We think you need these skills to ace FOH Team - Weekends only - Sheldon Arms
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We love seeing candidates who are genuinely excited about providing top-notch customer service and being part of our team.
Tailor Your Application:Make sure to customise your application to reflect the values we hold dear at JW Lees. Highlight how you embody traits like being supportive, proactive, and passionate about what you do. It helps us see you as a great fit!
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and make sure your skills and experiences are easy to spot. A well-structured application makes it easier for us to see why you’d be a fantastic addition to our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JW Lees
✨Know Your Stuff
Familiarise yourself with the beers and food on offer at JW Lees. Being able to confidently recommend drinks and dishes will show your passion for hospitality and make you stand out as a brand ambassador.
✨Show Your Team Spirit
Emphasise your ability to work well in a team during the interview. Share examples of how you've supported teammates in previous roles, as this aligns perfectly with their family-oriented culture.
✨Customer Focus is Key
Prepare to discuss how you would provide excellent customer service. Think of specific scenarios where you tailored your service to meet customer needs, as this is crucial for the role.
✨Be Yourself and Stay Positive
While experience is a bonus, being proactive and passionate about hospitality is what they’re really looking for. Let your personality shine through and show them why you’d be a great fit for their team!
