At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and opportunities for career growth.
- Other info: Access to wellbeing support and a range of discounts through JW BenefitHub.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No experience needed, just bring your enthusiasm and love for hospitality.
The predicted salary is between 20000 - 25000 € per year.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Bar and Waiting Team Member - Groes Inn in Conwy employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members a vibrant work culture that prioritises customer service and teamwork. With competitive pay, generous discounts, and extensive career development opportunities, we ensure our employees feel valued and supported in their roles. Join us at Groes Inn, where you can enjoy a rewarding career in hospitality while being part of a passionate team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member - Groes Inn in Conwy
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show your passion for hospitality! Whether it's talking about your favourite beers or sharing why you love working in a team, let your enthusiasm shine through. Remember, they’re looking for brand ambassadors who are proactive and supportive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JW Lees family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Bar and Waiting Team Member - Groes Inn in Conwy
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We love seeing candidates who are genuinely excited about providing top-notch customer service and being part of our team.
Tailor Your Application:Make sure to customise your application to reflect the values we hold dear at JW Lees. Highlight how you embody our values like being passionate and personal, and how you can contribute to our family atmosphere.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Share your experiences and what makes you a great fit for our Bar and Waiting Team.
Apply Through Our Website:For the best chance of joining our fabulous team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with JW Lees!
How to prepare for a job interview at JW Lees
✨Know Your Stuff
Familiarise yourself with the beers and food on offer at JW Lees. Being able to confidently recommend drinks and dishes will show your passion for hospitality and make you stand out as a brand ambassador.
✨Show Your Team Spirit
Emphasise your ability to work well in a team during the interview. Share examples of how you've supported teammates in previous roles, as this aligns perfectly with their family-oriented culture.
✨Customer Focus is Key
Prepare to discuss how you would provide exceptional customer service. Think of specific scenarios where you tailored your service to meet customer needs, as this is crucial for the Bar and Waiting Team Member role.
✨Be Yourself
While experience is a bonus, being proactive and passionate about hospitality is what they really want. Let your personality shine through in the interview, and don’t be afraid to express your enthusiasm for joining their team.
