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- Tasks: Deliver top-notch customer service and support your team in a lively pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Earn competitive pay plus tips, enjoy discounts, and access wellbeing support.
- Why this job: Be part of a passionate team and create memorable experiences for customers.
- Qualifications: No experience needed, just bring your enthusiasm and love for hospitality.
- Other info: Great opportunities for career growth and development in a supportive environment.
The predicted salary is between 1300 - 1600 £ per month.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers - we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud, Savvy, Honest, Passionate, Personal, Together.
Bar and Waiting Team Member - Pointing Dog in Cheadle Hulme employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team Member - Pointing Dog in Cheadle Hulme
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Pointing Dog and soak up the atmosphere. Familiarise yourself with their menu and drinks. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or recommend drinks. Being able to demonstrate your passion for hospitality will make you stand out.
✨Tip Number 3
Network like a pro! Chat with current staff or regulars if you can. They might give you insider tips on what JW Lees values in their team members, plus it shows you’re keen to be part of the family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at JW Lees.
We think you need these skills to ace Bar and Waiting Team Member - Pointing Dog in Cheadle Hulme
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing top-notch service, so share any relevant experiences or stories that highlight this.
Tailor Your Application: Make sure to customise your application to fit the Bar and Waiting Team Member role. Mention specific skills or experiences that align with what we’re looking for, like teamwork and customer service. This shows us you’ve done your homework!
Keep It Friendly and Professional: While we want to see your personality, remember to keep your tone friendly yet professional. Use clear language and avoid jargon. We’re looking for team players who can communicate well with both customers and colleagues.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at JW Lees
✨Know Your Beers
Since JW Lees is a brewery, it’s essential to brush up on their beers. Familiarise yourself with their range and be ready to discuss your favourites. This shows your enthusiasm for the brand and helps you connect with customers.
✨Customer Service Focus
Prepare to demonstrate your customer service skills. Think of examples where you've gone above and beyond for a customer. JW Lees values best-in-class service, so showing that you can tailor your approach to different customers will set you apart.
✨Team Player Attitude
Being part of a team is crucial in this role. Be ready to share experiences where you’ve supported your teammates or worked collaboratively. Highlighting your proactive nature and willingness to help out wherever needed will resonate well.
✨Passion for Hospitality
Even if you lack experience, your passion for hospitality can shine through. Prepare to talk about why you love working in this industry and what excites you about being a Bar and Waiting Team Member. Authentic enthusiasm can make a lasting impression.