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- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Earn competitive pay plus tips, enjoy discounts, and access wellbeing support.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
- Other info: Flexible hours and opportunities for personal development await you!
The predicted salary is between 10 - 13 £ per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers - we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:
- Proud
- Savvy
- Honest
- Passionate
- Personal
- Together
Bar and Waiting Team Member - Trearddur Bay Hotel employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team Member - Trearddur Bay Hotel
✨Tip Number 1
Get to know the venue! Before your interview, pop into Trearddur Bay Hotel and soak up the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or recommend drinks and food. Being proactive and showing your passion for hospitality can really set you apart from other candidates.
✨Tip Number 3
Network with current employees! If you know anyone working at JW Lees, chat with them about their experiences. They might share insider tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the team. Don’t forget to highlight your enthusiasm for being part of a family-run business!
We think you need these skills to ace Bar and Waiting Team Member - Trearddur Bay Hotel
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing great service, so share any relevant experiences or stories that highlight this.
Tailor Your Application: Make sure to customise your application to fit the Bar and Waiting Team Member role. Mention specific skills or experiences that align with what we’re looking for, like teamwork and customer service, to show us you’re a perfect fit!
Keep It Clear and Concise: We appreciate a straightforward application! Keep your writing clear and to the point, avoiding any unnecessary fluff. This helps us quickly see why you’d be a great addition to our team at JW Lees.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at JW Lees
✨Know Your Stuff
Familiarise yourself with JW Lees and their offerings, especially their beers and food. Being able to chat confidently about their products will show your passion for hospitality and make you stand out as a potential brand ambassador.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or helped a teammate. This will demonstrate your proactive attitude and commitment to creating memorable experiences.
✨Team Player Mindset
Since teamwork is key at JW Lees, be ready to discuss how you support your colleagues. Share stories that highlight your ability to work well in a team and adapt to different roles as needed. This will show that you embody their value of togetherness.
✨Ask Thoughtful Questions
Prepare some questions to ask during the interview that reflect your interest in the role and the company. Inquire about their internal development programmes or how they support staff wellbeing. This shows you're genuinely interested in growing with them.
