At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy 30% off food and drink, tips, and discounted hotel stays.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
- Other info: Access to discounts and wellbeing support while working in a fun atmosphere.
Bar and Waiting Team Member Vacancy
We arelooking forBar and Waiting Team Membersto join ourfabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (thatβs your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Memberdoes at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers β we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isnβt essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:
Proud β Savvy β Honest β Passionate β Personal β Together
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Bar and Waiting Team Member - Rose of Lancaster employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Bar and Waiting Team Member - Rose of Lancaster
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
β¨Tip Number 2
Practice your customer service skills! Since you'll be focused on providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you shine during the interview.
β¨Tip Number 3
Be proactive and show your passion! During your interview, express your enthusiasm for hospitality and how you can contribute to the team. Share any ideas you have about enhancing customer experiences or promoting their fantastic beers.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the JW Lees family. Donβt forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Bar and Waiting Team Member - Rose of Lancaster
Some tips for your application π«‘
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing top-notch service, so share any relevant experiences or stories that highlight this.
Tailor Your Application: Make sure to customise your application to reflect the values of JW Lees. Mention how you align with our family-oriented approach and commitment to customer service. This shows us that you understand what weβre all about!
Be Yourself: We want to get to know the real you! Donβt be afraid to let your personality come through in your written application. Whether itβs a fun fact or a unique experience, being genuine helps us see if youβd fit right in with our fabulous team.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. Itβs super easy and ensures your application gets to us without any hiccups. Plus, we canβt wait to hear from you!
How to prepare for a job interview at JW Lees
β¨Know Your Stuff
Familiarise yourself with the beers and food on offer at JW Lees. Being able to confidently recommend drinks and dishes will show your passion for hospitality and make you stand out as a brand ambassador.
β¨Customer Focus is Key
Prepare to discuss how you would provide excellent customer service. Think of examples where you've gone above and beyond for customers, even if it's from previous roles or experiences. This will demonstrate your proactive attitude.
β¨Team Spirit Matters
Since teamwork is crucial in this role, be ready to share instances where you've supported your colleagues. Highlighting your ability to work well in a team will resonate with their family-oriented culture.
β¨Embrace the Values
Get to know JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. Be prepared to explain how you embody these values in your work ethic and interactions, showing that you're a great fit for their team.