At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and wellbeing support.
- Other info: Access to development programmes and a supportive work culture.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
The predicted salary is between 22000 - 26000 € per year.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Bar and Waiting Team Member - Rope & Anchor employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members not just competitive pay and tips, but also a supportive work culture that prioritises employee wellbeing and growth. With fantastic benefits like discounts on food and drink, opportunities for career progression, and a commitment to sharing in the company's success through profit-sharing bonuses, we create a rewarding environment where you can thrive while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member - Rope & Anchor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show your passion for hospitality! Whether it's talking about your favourite beers or sharing why you love working in a team, let your enthusiasm shine through. Remember, they’re looking for brand ambassadors who are proactive and supportive.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the JW Lees family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Bar and Waiting Team Member - Rope & Anchor
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing top-notch service, so share any relevant experiences or stories that highlight this.
Tailor Your Application:Make sure to customise your application to fit the Bar and Waiting Team Member role. Mention specific skills or experiences that align with our values at JW Lees, like teamwork and customer focus, to show us you’re a great fit for our family.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Whether it’s your love for beer or your knack for making customers smile, we appreciate authenticity.
Apply Through Our Website:For the best chance of joining our fabulous team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming part of the JW Lees family!
How to prepare for a job interview at JW Lees
✨Know Your Stuff
Familiarise yourself with the beers and food on offer at JW Lees. Being able to confidently recommend drinks and dishes will show your passion for hospitality and make you stand out as a brand ambassador.
✨Show Your Team Spirit
Emphasise your ability to work well in a team during the interview. Share examples of how you've supported teammates in previous roles, as this aligns perfectly with the family-oriented culture at JW Lees.
✨Customer Service is Key
Prepare to discuss your approach to providing excellent customer service. Think of specific instances where you tailored your service to meet customer needs, as this is crucial for a Bar and Waiting Team Member.
✨Be Yourself
While experience is great, being proactive and passionate about hospitality is what really matters. Let your personality shine through in the interview, and don’t be afraid to express your enthusiasm for joining the JW Lees family.
