At a Glance
- Tasks: Deliver top-notch customer service and support your team in a lively pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy 30% off food and drink, discounted hotel stays, and a fair share of tips.
- Other info: Access to exclusive discounts and wellbeing support through our Employee Assistant Programme.
- Why this job: Be part of a passionate team and grow your career in the hospitality industry.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- A fair share of tips
- Annual profit share, ensuring you share in the success of the company
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Bar and Waiting Team Member - Red Lion Withington employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team Member - Red Lion Withington
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Red Lion and soak up the atmosphere. Chat with staff and customers to get a feel for the place. This will help you show genuine interest and knowledge during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or recommend drinks and food. Being able to demonstrate your passion for hospitality will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Reach out to friends or acquaintances who work in hospitality. They might have insider tips or even put in a good word for you. Plus, it’s always great to have someone vouch for your character!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can showcase your enthusiasm for joining the JW Lees family right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Bar and Waiting Team Member - Red Lion Withington
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and genuinely excited about providing top-notch customer service.
Tailor Your Application: Make sure to customise your application to reflect the values of JW Lees. Highlight how you embody our values like being passionate and personal, and how you can contribute to our fabulous team.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your written application. Authenticity is key, and it helps us see if you’d be a great fit for our family.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get the ball rolling on your journey with JW Lees!
How to prepare for a job interview at JW Lees
✨Know Your Beers
Since this role is all about being a brand ambassador for JW Lees, make sure you brush up on their beers. Familiarise yourself with the different types they offer and be ready to share your knowledge during the interview. This shows your passion for the brand and hospitality.
✨Customer Service Focus
Prepare to discuss how you would provide top-notch customer service. Think of examples from past experiences where you went above and beyond for a customer. This will demonstrate that you understand the importance of tailoring your service to meet customer needs.
✨Team Player Attitude
Emphasise your ability to support teammates and work collaboratively. JW Lees values a family-like atmosphere, so be ready to share instances where you’ve helped colleagues or contributed to a team effort. This will highlight your proactive and supportive nature.
✨Show Your Passion for Hospitality
Even if you don’t have previous experience, your enthusiasm for the hospitality industry can set you apart. Share why you love working in this field and what excites you about the opportunity at JW Lees. Authenticity and passion can go a long way!