At a Glance
- Tasks: Deliver top-notch customer service and support your team in a lively pub environment.
- Company: Join JW Lees, a nearly 200-year-old family-owned brewery with a passion for great beer and food.
- Benefits: Enjoy 30% off food and drink, discounted hotel stays, and a fair share of tips.
- Other info: Access to exclusive discounts and wellbeing support through our Employee Assistant Programme.
- Why this job: Be part of a supportive family culture while growing your career in hospitality.
- Qualifications: No experience needed, just bring your passion for hospitality and a proactive attitude.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- A fair share of tips
- Annual profit share, ensuring you share in the success of the company
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers - we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:
- Proud
- Savvy
- Honest
- Passionate
- Personal
- Together
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member - Llandudno
✨Tip Number 1
Familiarise yourself with JW Lees' history and values. Understanding their commitment to quality and customer service will help you connect with the team during your interview.
✨Tip Number 2
Show your passion for hospitality by sharing personal experiences where you've provided excellent customer service. This will demonstrate your proactive attitude and fit within their family-oriented culture.
✨Tip Number 3
Brush up on your knowledge of beers and food pairings. Being able to confidently recommend drinks and dishes will set you apart as a brand ambassador for JW Lees.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Bar and Waiting Team Member.
We think you need these skills to ace Bar and Waiting Team Member - Llandudno
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what JW Lees is looking for in a Bar and Waiting Team Member. Highlight your customer service skills and any relevant experience, even if it's informal.
Tailor Your CV:Make sure your CV reflects your passion for hospitality. Include any previous roles where you provided excellent customer service, even if they were not in a bar or restaurant setting.
Craft a Personal Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at JW Lees specifically and how you align with their values of being proud, savvy, honest, passionate, personal, and together.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at JW Lees
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you love working with people and how you enjoy creating memorable experiences for customers.
✨Know the Menu Inside Out
Familiarise yourself with the food and drink offerings at JW Lees. Being able to confidently recommend items will show that you're proactive and genuinely interested in the role.
✨Emphasise Teamwork
Since the role involves supporting teammates, highlight any previous experiences where you've worked well in a team. Share examples of how you’ve helped others and contributed to a positive work environment.
✨Demonstrate Customer Focus
Prepare to discuss how you would tailor your service to meet customer needs. Think of examples where you went above and beyond for a customer, as this aligns with their focus on best-in-class service.
