At a Glance
- Tasks: Deliver top-notch customer service and support your team in a lively pub environment.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Earn competitive pay plus tips, enjoy discounts, and access wellbeing support.
- Other info: Flexible hours and opportunities for personal development await you!
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
The predicted salary is between 12 - 12 £ per hour.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers - we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn't essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud, Savvy, Honest, Passionate, Personal, Together.
Bar and Waiting Team Member - Groes Inn employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of tradition, offering a vibrant work culture that values teamwork and customer service. As a Bar and Waiting Team Member at Groes Inn, you'll enjoy competitive pay, generous discounts, and excellent opportunities for career progression, all while being part of a supportive community that prioritises employee wellbeing and development.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member - Groes Inn
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on JW Lees. Understand their values and what makes them tick. This way, you can show off your passion for their brand and how you fit right in.
✨Tip Number 2
Practice your customer service skills! Since you'll be all about providing top-notch service, think of scenarios where you can demonstrate your proactive and supportive nature. Role-play with a mate or even in front of the mirror to boost your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and presentable when you go for your interview. It shows you care about the role and are ready to represent the JW Lees brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and ready to join our fabulous team. Plus, it’s super easy to navigate and get your application in!
We think you need these skills to ace Bar and Waiting Team Member - Groes Inn
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing great customer service, so share any relevant experiences or stories that highlight this.
Tailor Your Application:Make sure to customise your application to fit the Bar and Waiting Team Member role at JW Lees. Mention specific skills or experiences that align with what we’re looking for, like teamwork and knowledge of food and drink, to show us you’re a perfect fit.
Keep It Clear and Concise:We appreciate straightforward applications! Keep your writing clear and to the point, avoiding unnecessary fluff. This helps us quickly see why you’d be a great addition to our team at Groes Inn.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fabulous team!
How to prepare for a job interview at JW Lees
✨Know Your Beers
Since JW Lees is a brewery, it's essential to brush up on their beer offerings. Familiarise yourself with their signature brews and be ready to discuss them during the interview. This shows your enthusiasm for the role and your commitment to being a brand ambassador.
✨Customer Service Focus
Highlight your passion for customer service. Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate that you understand the importance of tailoring your service to meet customer needs, which is key for a Bar and Waiting Team Member.
✨Team Player Attitude
Emphasise your ability to work well in a team. JW Lees values support among teammates, so be prepared to share instances where you've collaborated effectively with others. This will show that you're not just focused on your own role but are also committed to the success of the whole team.
✨Be Proactive and Passionate
Even if you lack direct experience, your proactive attitude can set you apart. Share your enthusiasm for hospitality and any relevant skills or experiences that showcase your willingness to learn and grow in the role. This aligns perfectly with JW Lees' values of being passionate and personal.
