At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and wellbeing support.
- Other info: Access to development programmes and a supportive work culture.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
The predicted salary is between 22000 - 26000 € per year.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Bar and Waiting Team Member - Founders Hall employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members not just competitive pay and tips, but also a supportive work culture that prioritises employee wellbeing and growth. With fantastic benefits like discounts on food and drink, opportunities for career progression, and a commitment to sharing in the company's success through profit-sharing bonuses, we create a rewarding environment where you can thrive while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member - Founders Hall
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you stand out as a proactive and passionate candidate.
✨Tip Number 3
Be ready to showcase your teamwork! JW Lees values support and collaboration, so be prepared to discuss how you've worked well with others in previous roles. Share stories that highlight your ability to pitch in and help your teammates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the JW Lees family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Bar and Waiting Team Member - Founders Hall
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing top-notch customer service, so share any relevant experiences or stories that highlight this.
Tailor Your Application:Make sure to customise your application to reflect the values of JW Lees. Mention how you align with our family-oriented approach and commitment to great service. This shows us that you understand what we’re all about!
Highlight Teamwork Skills:As a Bar and Waiting Team Member, teamwork is key! In your application, emphasise your ability to support and collaborate with others. Share examples of how you've worked well in a team setting, as we’re all about sticking together.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our fabulous team!
How to prepare for a job interview at JW Lees
✨Know Your Beers
Familiarise yourself with the different types of beers and drinks offered by JW Lees. Being able to confidently discuss their offerings will show your passion for the role and help you stand out as a brand ambassador.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this aligns perfectly with the company's focus on best-in-class service.
✨Team Player Attitude
Be ready to discuss how you support your teammates. JW Lees values collaboration, so share experiences where you’ve helped others or worked effectively in a team setting to create a positive environment.
✨Show Your Passion for Hospitality
Even if you lack direct experience, convey your enthusiasm for the hospitality industry. Talk about what excites you about working in a bar and restaurant setting, and how you can contribute to creating memorable experiences for customers.
