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- Tasks: Deliver top-notch customer service and support your team in a lively pub environment.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and passion for hospitality.
- Benefits: Enjoy 30% off food and drink, discounted hotel stays, and a fair share of tips.
- Why this job: Be part of a supportive team, grow your career, and represent a proud brewery culture.
- Qualifications: No experience needed, just bring your passion for hospitality and a proactive attitude.
- Other info: Access to exclusive discounts and wellbeing support through our Employee Assistant Programme.
Bar and Waiting Team Member Vacancy
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and your friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licensed Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees
- You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:
Proud – Savvy – Honest – Passionate – Personal – Together
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Bar and Waiting Team Member - Boot & Shoe employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team Member - Boot & Shoe
✨Tip Number 1
Familiarise yourself with JW Lees' history and values. Understanding their commitment to quality and community will help you connect with the team during your interview, showing that you share their passion for hospitality.
✨Tip Number 2
Brush up on your knowledge of beers and food pairings. Being able to confidently recommend drinks and dishes will set you apart as a candidate who is ready to be a brand ambassador for JW Lees.
✨Tip Number 3
Demonstrate your teamwork skills. Since the role involves supporting your teammates, think of examples from past experiences where you've worked collaboratively to achieve a common goal.
✨Tip Number 4
Show your enthusiasm for customer service. Be prepared to discuss how you would create memorable experiences for guests, as this aligns with JW Lees' focus on providing best-in-class service.
We think you need these skills to ace Bar and Waiting Team Member - Boot & Shoe
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what JW Lees is looking for in a Bar and Waiting Team Member. Highlight your customer service skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects your passion for hospitality. Include any previous roles where you provided excellent customer service or worked in a team environment. Use keywords from the job description to make your application stand out.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at JW Lees specifically and how you align with their values of being proud, savvy, honest, passionate, personal, and together.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at JW Lees
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you love working with people and how you enjoy creating memorable experiences for customers.
✨Know Your Beers and Food
Since JW Lees is a brewery, it's essential to have a basic understanding of their beers and food offerings. Do some research beforehand so you can confidently discuss recommendations and pairings during the interview.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share examples from past experiences where you supported your colleagues or contributed to a positive team environment, as this aligns with the company's values of being 'Together'.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about opportunities for growth or how they support their staff's wellbeing, reflecting your alignment with their values.
