At a Glance
- Tasks: Deliver top-notch customer service and support your team in a vibrant pub environment.
- Company: Join JW Lees, a proud family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, cash tips, discounts, and wellbeing support.
- Other info: Access to development programmes and a supportive work culture.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for great service.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Bar and Waiting Team Member - Boot & Shoe employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned brewery with nearly 200 years of tradition, offering our Bar and Waiting Team Members not just competitive pay and tips, but also a supportive work culture that prioritises employee wellbeing and growth. With fantastic benefits like discounts on food and drink, opportunities for career progression, and a commitment to sharing in the company's success through profit-sharing bonuses, we create a rewarding environment where you can thrive while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Team Member - Boot & Shoe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on JW Lees. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be focused on providing top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. This will help you stand out as a proactive and passionate candidate.
✨Tip Number 3
Be ready to showcase your teamwork! JW Lees values support and collaboration, so come prepared with stories that highlight how you've worked well with others in the past. It’s all about showing that you can be a great teammate!
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our site. This way, we can keep track of your application and get you one step closer to joining our fabulous team!
We think you need these skills to ace Bar and Waiting Team Member - Boot & Shoe
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. We love candidates who are proactive and passionate about providing top-notch customer service, so share any relevant experiences or stories that highlight this.
Tailor Your Application:Make sure to customise your application to fit the Bar and Waiting Team Member role. Mention specific skills or experiences that align with what we’re looking for, like teamwork and knowledge of food and drink. This shows us you’ve done your homework!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective on customer service, being authentic helps us see if you’d be a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at JW Lees
✨Know Your Stuff
Familiarise yourself with the beers and food on offer at JW Lees. Being able to confidently recommend drinks and dishes will show your passion for hospitality and make you stand out as a brand ambassador.
✨Show Your Team Spirit
Emphasise your ability to work well in a team during the interview. Share examples of how you've supported teammates in previous roles, as this aligns perfectly with the family-oriented culture at JW Lees.
✨Customer Service is Key
Prepare to discuss your approach to providing excellent customer service. Think of specific instances where you went above and beyond for a customer, as this will demonstrate your commitment to creating memorable experiences.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. JW Lees values honesty and being personal, so being genuine will help you connect with the interviewers and show that you're a good fit for their team.
