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- Tasks: Deliver exceptional customer service and support your team in a lively bar environment.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition and passion for hospitality.
- Benefits: Enjoy 30% off food and drink, discounted hotel stays, and a fair share of tips.
- Why this job: Be part of a supportive team, grow your career, and represent a proud brewery culture.
- Qualifications: No experience needed, just bring your passion for hospitality and a proactive attitude.
- Other info: Access to exclusive discounts and wellbeing support through our Employee Assistant Programme.
We are looking for Bar and Waiting Team Members to join our fabulous team.
What we offer our Bar and Waiting Team Members:
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- A fair share of tips
- Annual profit share, ensuring you share in the success of the company
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What a Bar and Waiting Team Member does at JW Lees:
- You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
- Supporting your teammates in all areas, helping out wherever needed. We are a family
- Know everything about our beers – we are a brewery and proud of it
- Be confident in recommending food and drink to our customers. We want brand ambassadors!
- Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together
Bar and Waiting Team Member - Aviator employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Team Member - Aviator
✨Tip Number 1
Familiarise yourself with JW Lees' history and values. Understanding their commitment to quality and customer service will help you align your answers during any interviews, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your knowledge of beers and food pairings. As a Bar and Waiting Team Member, being able to confidently recommend drinks and meals will set you apart from other candidates and demonstrate your passion for hospitality.
✨Tip Number 3
Showcase your teamwork skills. Since the role involves supporting your teammates, be prepared to discuss examples of how you've worked collaboratively in previous roles or experiences, highlighting your proactive and supportive nature.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Think about what excellent customer service means to you and how you can tailor your approach to meet different customers' needs, as this is crucial for success in this role.
We think you need these skills to ace Bar and Waiting Team Member - Aviator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what JW Lees is looking for in a Bar and Waiting Team Member. Highlight your customer service skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects your passion for hospitality. Include any previous roles where you provided excellent customer service, even if they were not in a bar or restaurant setting.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at JW Lees specifically and how you align with their values of being proud, savvy, honest, passionate, personal, and together.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at JW Lees
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you love working with people and how you enjoy creating memorable experiences for customers.
✨Know Your Beers and Food
Since JW Lees is a brewery, it's important to have some knowledge about their beers and food offerings. Do a bit of research beforehand so you can confidently discuss recommendations and show that you're eager to learn more.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share examples from past experiences where you've supported your colleagues or contributed to a positive team environment, as this aligns with the company's values of being 'Together'.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about opportunities for growth or how they support their staff's wellbeing, reflecting your alignment with their values.
