At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional service and memorable customer experiences.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy competitive pay, tips, discounts, and wellbeing support.
- Other info: Great opportunities for personal development and career progression.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: Previous leadership experience in hospitality or retail is essential.
The predicted salary is between 13.7 - 14.43 € per hour.
We are looking for an Assistant Manager to join our talented management team.
What we offer our Assistant Managers:
- Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
- Annual profit share bonus, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
- Great opportunities to grow in your role and progress your career with our internal and external development programmes
- Enhanced maternity, paternity and adoption policies
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud, Savvy, Honest, Passionate, Personal, Together.
Assistant Manager - Duckworth Arms employer: JW Lees
At JW Lees, we pride ourselves on being a family-owned business with nearly 200 years of tradition, offering a vibrant work culture that values teamwork and personal growth. As an Assistant Manager at Duckworth Arms, you will enjoy competitive pay, generous discounts, and a supportive environment that prioritises your wellbeing and career development. Join us to be part of a passionate team dedicated to creating memorable experiences for our customers while sharing in the success of our thriving company.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Duckworth Arms
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at JW Lees. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the Duckworth Arms and introduce yourself. A warm smile and a quick chat with the team can leave a lasting impression.
✨Tip Number 3
Prepare for the interview by knowing JW Lees inside out. Familiarise yourself with their values and what makes them tick. This shows you’re genuinely interested and ready to be part of the family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at JW Lees.
We think you need these skills to ace Assistant Manager - Duckworth Arms
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team at JW Lees.
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or retail. We love seeing how your previous roles have prepared you for the Assistant Manager position, so don’t hold back on those leadership skills!
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the role. Be personal, be engaging, and don’t forget to mention how you align with our values. We appreciate authenticity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to join our family at JW Lees!
How to prepare for a job interview at JW Lees
✨Know Your Stuff
Before the interview, make sure you know all about JW Lees and their values. Familiarise yourself with their history, mission, and what makes them unique in the hospitality industry. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your communication skills and how you can create memorable customer experiences.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or managing staff during busy periods. Think of scenarios that demonstrate your problem-solving abilities and commercial awareness, as these are key traits for the role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. This could be about the team dynamics, opportunities for growth, or how success is measured in the role. It shows you're engaged and serious about the position, plus it gives you valuable insights into the company culture.
