Assistant Manager

Assistant Manager

Full-Time 25000 - 30000 € / year (est.) No home office possible
JW Lees

At a Glance

  • Tasks: Lead a dynamic team, ensuring exceptional service and memorable customer experiences.
  • Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
  • Benefits: Enjoy competitive pay, cash tips, discounts, and profit-sharing bonuses.
  • Other info: Access to wellbeing support and a range of discounts for you and your loved ones.
  • Why this job: Grow your career in a supportive environment with great development opportunities.
  • Qualifications: Previous leadership experience in hospitality or retail is essential.

The predicted salary is between 25000 - 30000 € per year.

We are looking for an Assistant Manager to join our talented management team.

What we offer our Assistant Managers:

  • Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank)
  • Annual profit share bonus, ensuring you share in the success of the company
  • 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
  • 50% off food when on shift
  • Discounted stays in our hotels and inns
  • 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
  • Great opportunities to grow in your role and progress your career with our internal and external development programmes
  • Enhanced maternity, paternity and adoption policies
  • Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What an Assistant Manager does at JW Lees:

  • Get the best from your team. Leading by example, offering great service and motivating the people around you.
  • Be an expert in communication and be passionate about making every customer visit memorable.
  • You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
  • Take ownership of problems and be commercially aware.
  • You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.

Assistant Manager employer: JW Lees

JW Lees is an exceptional employer that prioritises the well-being and growth of its employees, offering competitive pay, annual profit share bonuses, and generous discounts on food and accommodation. With a strong focus on personal development through internal and external training programmes, as well as a supportive work culture that values teamwork and communication, our Assistant Managers play a vital role in creating memorable experiences for customers while advancing their careers in a family-owned company with nearly 200 years of heritage.

JW Lees

Contact Detail:

JW Lees Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show up in person! If you’re eyeing a specific pub or hotel, pop in and introduce yourself. A friendly chat with the management can leave a lasting impression and might just lead to a job opportunity.

Tip Number 3

Prepare for interviews by practising common questions and scenarios related to leadership in hospitality. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Assistant Manager

Leadership Skills
Communication Skills
Customer Service Skills
Team Motivation
Problem-Solving Skills
Commercial Awareness
Adaptability

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about joining our team and making every customer visit memorable.

Tailor Your CV:Make sure to customise your CV to highlight your leadership experience in hospitality or retail. We love seeing how your skills align with what we’re looking for in an Assistant Manager!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. No need for fluff!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at JW Lees

Know the Company Inside Out

Before your interview, take some time to research JW Lees. Understand their history, values, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their company culture.

Showcase Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you motivated your team and contributed to a positive work environment.

Be Customer-Centric

Since customer experience is key at JW Lees, be ready to discuss how you would ensure every customer visit is memorable. Think of specific strategies or initiatives you've implemented in the past that enhanced customer satisfaction and loyalty.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, growth opportunities, or how success is measured for an Assistant Manager. This shows your genuine interest in the role and helps you assess if it's the right fit for you.