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- Tasks: Lead a dynamic team, ensuring exceptional service and guest satisfaction.
- Company: Join JW Lees, a family-owned brewery with nearly 200 years of tradition.
- Benefits: Enjoy profit sharing, discounts on food and stays, and wellbeing support.
- Why this job: Be part of a passionate team that values people and offers growth opportunities.
- Qualifications: Must have at least two years of experience in hospitality management.
- Other info: Take charge when the General Manager is away and drive business success.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a dedicated and service-focused Senior Assistant Manager to join the leadership team of one of our managed pubs with hotel rooms. This is a key role for an experienced individual who is passionate about people, operational excellence, and above all, delivering outstanding guest satisfaction.
To be considered, you must have a minimum of two years' experience as an Assistant Manager in a hospitality management setting.
What we offer our Assistant Managers:
- Annual profit share, ensuring you share in the success of the company
- 30% discount on food and drink across our pubs and inns for you and friends and family
- 50% off food when on shift
- Discounted stays in our hotels and inns
- Wellbeing support with our Employee Assistant Programme
- Great opportunities to grow in your role and progress your career
- Access to JW BenefitHub, giving you access to a huge range of high street and online discounts
What an Assistant Manager does at JW Lees:
- Get the best from your team. Leading by example, offering great service and motivating the people around you.
- Be an expert in communication and be passionate about making every customer visit memorable.
- You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
- Take ownership of problems and be commercially aware.
- You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role.
About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.
We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.
Assistant Manager employer: JW Lees
Contact Detail:
JW Lees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with JW Lees' values and culture. When you understand what they stand for, you can tailor your conversations during interviews to show how your personal values align with theirs.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience at JW Lees or similar establishments. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your previous roles that demonstrate your leadership skills and ability to enhance guest satisfaction. Being able to share these stories will help you stand out as a candidate who is ready to take on the responsibilities of an Assistant Manager.
✨Tip Number 4
Show your enthusiasm for the role by researching current trends in the hospitality industry. Discussing these trends during your interview can showcase your passion for the field and your commitment to operational excellence.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality management. Focus on your leadership roles, customer service achievements, and any specific skills that align with the responsibilities of an Assistant Manager at JW Lees.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to guest satisfaction. Mention specific experiences that demonstrate your ability to lead a team and solve problems effectively.
Highlight Relevant Experience: In your application, emphasise your two years of experience as an Assistant Manager. Provide examples of how you have motivated teams, improved service quality, and contributed to operational excellence in previous roles.
Showcase Your Values: Align your application with JW Lees' values. Use phrases like 'passionate about people' and 'committed to teamwork' to reflect their ethos. This will show that you are not only qualified but also a good cultural fit for the company.
How to prepare for a job interview at JW Lees
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to ensure guest satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership experience and how you motivate your team. Be ready to provide examples of challenges you've faced as a leader and how you overcame them, showcasing your ability to take charge when needed.
✨Know the Company Values
Familiarise yourself with JW Lees' values: Proud, Savvy, Honest, Passionate, Personal, and Together. Be prepared to explain how your personal values align with theirs and how you can contribute to their culture.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the company. Consider asking about opportunities for growth or how the team collaborates to enhance guest experiences.
